SUMMARY

• Highly seasoned communications professional with over 15 years experience developing technical and policy documentation in support of Government and private enterprises.

TECHNICAL SKILLS

• Network Security
• Information Assurance
• NIST/FISMA/FEDRAMP
• Federal IT Policy
• Cloud Computing
• Agile Project Management
• ITIL Foundations
• AP/GPO Style Manuals
• Mandarin Chinese

PROFESSIONAL EXPERIENCE

Security Policy Analyst

Confidential, Washington, DC

Responsibilities:

Responsible for the development of Department - wide cybersecurity policies incorporating federally mandated information security protocols and industry best practices, including NIST, FISMA, and FIPS guidance. Analyze Department policies to identify vulnerabilities and policy gaps. Partner with subject matter experts to conduct cybersecurity needs assessments and develop strategies for mitigating deficiencies. Develop peripheral communications materials to introduce new cybersecurity concepts and themes to ED personnel.

Senior Technical Writer/Analyst

Confidential, Arlington, VA

Responsibilities:

Responsible for the development of documentation supporting an unprecedented Agency-wide initiative to align all DISA IT systems with Federal standards for Information Security. Conducted interviews with Subject Matter Experts toward the creation of a master Configuration Management Plan, Standard Operating Procedures, and Plans of Actions and Milestones. Developed communications deliverables for both technical and lay audiences outlining NIST and FISMA standards for federal information security and their application to the Defense Information Systems Agency.

Senior Technical Writer/Analyst

Confidential, Washington, DC

Responsibilities:

Developed documentation supporting the deployment of next-generation satellite communications (SatCom) hardware and software systems for FEMA's Continuity of Operations mission. Partnered with SatCom and telecom engineers toward the development of technical, non-technical, and information-security related documentation suites. Developed full System Development Life Cycle documents ranging from Mission Needs Statements, Operational Requirements Documents, Concepts of Operation, Standard Operating Procedures, Training Materials, Factsheets, White Papers, Analysis of Alternatives, and Business Case Analyses. Analyzed technical documentation written by others to ensure consistency of themes and concepts, readability, and conformity to U.S. Government style guidelines.

Senior Technical Writer/Analyst

Confidential, Washington, DC

Responsibilities:

Key liaison between the EOP Office of Administration and the Confidential. Partnered with IT Subject Matter Experts to document an array of White House-security related systems and applications. Analyzed network operations processes to develop relevant standard operating procedures and guidance documentation. Developed process documentation within an ITIL environment.

Senior Technical Writer/Analyst

Confidential, Washington, DC

Responsibilities:

Examine network security procedures and security documentation within the VA Office of Information and Technology. Develop communications deliverables for both technical and lay audiences in alignment with NIST and FISMA standards for federal information security. Collaborated with senior engineers in the development of Agency-wide communications strategies in support of IT security protocols.

Senior Technical Writer/Analyst

Confidential, Washington, DC

Responsibilities:

Analyzed network access controls and security documentation within the Office of the Comptroller of the Currency, IT Services Department to support NIST and FISMA standards for federal information security. Collaborated with senior IT engineers to create security strategies for a variety of FISMA-High computing systems.

Senior Technical Writer

Confidential, Washington, DC

Responsibilities:

Developed full SDLC documentation for a software-development team leading a series of groundbreaking, cloud-based, cyber security IT projects within the Department's Bureau of Information Resource Management. Developed and edited technical documentation, including high-level vision and concept documents, project charters and plans, user guides, white papers, diagrams, and presentations. Regularly interviewed subject matter experts and applied documentation-workflow best practices to develop clear, comprehensive, and iterative communications deliverables. Supported all phases of the documentation development life cycle, and lead complex documentation efforts.

Senior Technical Writer

Confidential, Washington, DC

Responsibilities:

Served as a lead technical writer and editor within the Office of the Secretary of Defense. Interviewed engineers, developers, and other technical personnel to draft major policies, reports, position papers, and correspondence related to emerging military technologies and initiatives. Regularly drafted additional communications on behalf of Secretary-level leadership, including congressional briefings, press releases, talking points, video scripts, articles for publication, and award citations presentedn behalf of the Secretary of Defense. Edited technical documentation written by senior defense personnel to ensure conformity to U.S. Government style guidelines and standards. Led the design and execution of a website for the Office of the Under Secretary of Defense for Installations and Environment. Eliminated a three-year backlog in six months by drafting over 400 unique letters to Servicemember appeals to the DoD Homeowner's Assistance Program.

Senior Writer/Editor

Confidential, Bethesda, MD

Responsibilities:

Lead writer/editor at a mid-sized Federal agency with a dedicated public health mission. Developed federal personnel-focused communications materials, including press releases, health-promotion campaign copy and marketing collateral; Web copy; broadcast email messaging; fact sheets; an editorship of three, separate, quarterly health newsletters developed for print and Web. Developed speeches, talking points, video scripts, and formal remarks for delivery by FOH Director and HHS Deputy Director at public events and ceremonies. Edited senior colleagues' communications for readability and style, and ensured conformity to Government style and agency branding guidelines.

Writer/Editor

Confidential, Washington, DC

Responsibilities:

Lead writer/editor for a high profile, international children's health organization. Wrote correspondence on behalf of senior organization leadership. Wrote abstracts of academic studies for inclusion in organization publications. Analyzed organization strategies and made performance-improvement recommendations to organization leadership. Drafted reports, created presentations, and took minutes at international board meetings. Wrote and edited biographies of board members, and developed board orientation materials.

Senior Staff Writer

Confidential, Washington, DC

Responsibilities:

Wrote executive correspondence on behalf of the Agency Director. Drafted daily incident reports for the Office of the Undersecretary of Homeland Security. Drafted responses to congressional inquiries and Freedom of Information Act requests. Held editorship of Agency-wide newsletter.Copyedited articles for the top three national trade journals related to tax law. Managed the solicitation, quality control, and workflow for an international tax magazine. Corresponded routinely.