Technical Writer Resume

SUMMARY:

I am currently looking for a position as a technical writer or analyst. I have 30 years of experience as an IT Professional, progressing from software programing to system/requirements analysis and technical writing.
Throughout my career, I have excelled at being able to visualize the “big picture” and piece together information from the various project areas.
Combining this with my outstanding communications skills, written and verbal, I have developed an expertise in requirements engineering and technical writing.
I effectively tailor project documentation to the appropriate audience; translating business needs and wants into technical requirements, as well as, interpreting complex technical concepts for a non - technical audience.
Currently, I am working as a technical writer on a communications team for the Consular Affairs/Computer Systems and Technology (CA/CST) directorate of the State Department.

SKILLS:

Tools: MS Word, PowerPoint, Excel, TeamPlace, MS SharePoint, MS Access, MS Project, Oracle Forms, Oracle Reports, Snag-It, CAWeb, Rational Apex and Rose, Continuus, InDesign, Adobe Photoshop, Adobe Acrobat XI Pro

EXPERIENCE:

Confidential

Technical Writer

Responsibilities:

Worked on PAMSS contract with Confidential .
Edited documents, and responsible for moving documents through the review and approval process prior to release.
Contract was downsized and recent hires were released.

Confidential

Technical Writer

Responsibilities:

Wrote documentation for the DEA Analysis and Response Tracking System (DARTS); and the De-Confliction Information Coordination Endeavor ( Confidential ).
Created user documentation and test cases, as well as templates for many standard documents.
Wrote Help Desk Guide and Maintenance Manual for weekly updates.

Confidential

Technical Writer

Responsibilities:

Was part of a team effort to design/redesign website for Washington Headquarters Service ( Confidential ).
Wrote demo web content.
Reviewed team resumes and wrote 1 paragraph for each to show client the amount of expertise available.
Proposed design changes that were well received.

Confidential

Management Analyst

Responsibilities:

Performed requirements analysis and assisted in the development of the overall test plan and specific test cases.
Created the initial draft of the Confidential User Manual; this effort was made complex by the system’s heavily role-based functionality.
To effectively develop the Users’ Manual, separate sections were developed for each role, describing in detail the interaction and functionality each type of user has within Confidential .
I have also helped with testing on the Confidential system.

Confidential

Technical Writer

Responsibilities:

Wrote, edited and reviewed deliverable documentation
Worked on Database Design Documents for multiple databases.
Worked on Release Documentation for many segments/applications.
Used TeamPlace and then SharePoint for documentation sharing.
Created tables, queries, forms and reports in MS Access using VBA.
Created Word version of official government form.
Created new user manuals for new segments from scratch.

Confidential

Software Engineer

Responsibilities:

Performed all stages of the software development process on an existing system, writing, analyzing, and implementing change requests, as well as unit testing and providing documentation updates.
Worked on the Global Status of Resources and Training System (GSORTS), the Status of Resources and Training System (SORTS), and the RAS Output Tool (RASOT) applications.

Confidential

Sr. Software Engineer

Responsibilities:

Responsible for prototyping, design, and development in PowerBuilder using the PowerBuilder Foundation Classes ( Confidential ).
Prepared example code and documentation to help new developers learn efficient PFC and framework development.

Confidential

Programmer

Responsibilities:

Responsible for modifying existing code to in corporate several legacy systems into one integrated system, writing and implementing change requests, and other facets of the software design process.
Experience in PowerBuilder 5 and PowerBuilder 6. Experience with Informix 4gl, Stored Procedure Language (SPL), Reports, and Triggers.
Responsible for supervising three other people in maintenance of 4GL applications
Worked as book boss for Version Description Document (VDD) under deadline.

Confidential

Ada Programmer

Responsibilities:

Worked temporarily under contract to EDS. Responsible for assessing the impacts of change proposals, implementing changes, and unit testing.
Responsible for assessing the APEX system and preparing software for use after migration to APEX from the Rational 1000.

Confidential

System Engineer and Ada Programmer

Responsibilities:

Wrote maintenance manual for the Arms Control Treaty Information Operating Network ( Confidential ).

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