Interim Director / Senior Technical Writer Resume

SUMMARY:

15+ years procurement and sourcing experience
Enjoys the Fact That No 2 Days Are the Same
Willing to Do What It Takes to Succeed
15+ years strategic planning experience
Communicates complex information clearly, concisely and accurately, and without relying on jargon

TOOLS INCLUDE:

PROFESSIONAL EXPERIENCE:

Interim Director / Senior Technical Writer

Confidential

On behalf of the President, accountable to ensure safety/health measures of multiple construction projects.
Develops multiple software - defined networking (SDN) technologies for highly visual complex projects.
Effectively forges professional relationships with subordinate staff and collaborates with internal customers to enhance service.
Develops and delivers high-quality content for an Oil and Gas Digital Engineering team using the following professional characteristics: Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents.
Provides fundamental knowledge of core technical communication concepts, such as topic-based authoring, minimalism, and task-oriented design, single-sourcing.
Reinforces positive relationships with vendors, internal customers, SaaS / IoT partners, 3PLs, and other logistic entities to effectively manage performance.
Manages a team of up to 80 staff/contractors working on (Bank) branch construction projects.

Technical Project Manager

Confidential

Partnered with key stakeholders to best understand requirements; sourcing strategy development that met organizational needs while providing synergy in process and savings.
Performed Business Reviews on a scheduled basis; developed vendor performance metrics (bill rates, invoice accuracy, policy compliance).
Maintained SLAs, MSAs, Terms and Conditions, and other standards to support optimal client experience.
Led Virtual teams comprised with 17 senior leader department heads and indirect reports to drive decisions.

Senior Technical Writer

Confidential

Developed complex project budgets; worked with users to understand complex problems and focused on bringing issues to resolution while demonstrating strong organizational skills.
Responsible for leading all sourcing activities such as: Requests for Proposal; negotiating with suppliers; vendor selection; contract creation; baseline validation, and strategy execution.
Developed cost-saving and profit-optimizing strategies.
Oversaw the success of all corporate technology services, including help desk, executive support, audio visual services, information security, infrastructure and network engineering.

Stakeholder, Compliance and Regulatory

Confidential

Participated in government-sponsored task group; conducted virtual meetings with heads of departments discussing key classified Strategic initiatives.
Integral role as part of a large organization comprised of 1,000 people in 20 Government units, including Department of Defense, Department of Justice, and Homeland Security.
Efforts resulted in being honored in the Library of Congress in 2011.

Senior Technical Writer, IT

Confidential

Oversaw Technical writers interfacing with Pharmacy Program leaders and subject matter experts to document new and updated business processes, operational procedures, and training materials for the Confidential .
Based on provided content, created document artifacts, identified when content were needed modifications to meet regulations.
Created presentations to Confidential Supervisors on project goals and plans.

Interim Chief Technology Officer

Confidential

Took charge as Construction manager of a major financial company’s multi-million dollar project in Los Angeles. Tasks included: Pre-development design review; construction process activity document preparation; construction work; project costing; budget analyses, and other deliverables with a team of 30 engineers/workers.
Led multiple project teams and managed all activities associated with multi-million dollar projects that were long-term and high in risk, scope, complexity.
Took responsibility of reviewing construction calculations made by other engineers.
Managed a team of sub contractors/contractors and ensured that all activities were carried out per design.
Demonstrated extensive experience in planning and executing large projects with dispersed teams. Collaborated effectively with external and internal customers and partners.