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Senior Technical Writer Resume

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San, FranciscO

SUMMARY:

  • Extensive experience with developer documentation using C, C++, C#, REST, Protocol Buffers 3.0 (proto3) and ActionScript 3.0. Comfortable writing and editing code comments in source files.
  • Website experience scripting HTML by hand, and building and maintaining websites; knowledge and some use of CSS.
  • Use of HTML - and XML-based tools for documentation including XMetaL, MadCap Flare, Paligo, Swagger-like tools, and various wikis.
  • Flexible writing style with deep experience in developmental and other levels of editing of highly technical content in addition to writing and rewriting.

PROFESSIONAL EXPERIENCE:

SENIOR TECHNICAL WRITER

Confidential, San Francisco

Responsibilities:

  • Developer guide and API documentation for a machine learning platform using gRPC and Protocol Buffers (proto3) data interchange format.
  • Participate in the expansion of a Confluence intranet site. Contribute to the establishment of writing standards, processes, and tools.
  • Onboard Paligo as the primary documentation tool, with output to multiple destinations including HTML, PDF, and Zendesk.
  • Work in San Francisco and remotely as part of a geographically distributed team.

SENIOR TECHNICAL WRITER

Confidential, San Francisco

Responsibilities:

  • Embedded with partner integration team to document Confidential PlayStation Web APIs using JSON for data exchange.
  • Contribute to redesign and writing standards for the REST-based Web API documentation. Responsible for developmental editing and rewriting of various documents about partner tools and other PlayStation components.
  • Collaborate with production and translation teams on localized partner documentation.
  • Participate in evaluations of Paligo and Swagger content development tools.

TECHNICAL WRITER

Confidential, Santa Clara

Responsibilities:

  • Confidential Mediaroom and Confidential documentation of client and server IPTV solutions, as well as other internal technical and process documentation.
  • Tracked work using Team Foundation Server work items and Jira user stories.
  • Completed work items as part of a geographically distributed team, gathering information from developer teams in Europe, Asia, and Southeast Asia.

TECHNICAL WRITER

Confidential, San Francisco

Responsibilities:

  • Guides for the Tanium Endpoint Platform suite of network security tools, including Tanium Server, Tanium Incident Response, Tanium IR Gatherer, Tanium IOC Detect, Tanium Trace, and Tanium Discover.
  • Gathered information through the routine configuration of a personal lab of virtual machines as well as from internal lab and demonstration resources.

PROGRAMMER WRITER

Confidential

Responsibilities:

  • Developer guide to the Foxipedia search application for 20th Century Fox, a RestFul web application using AngularJS and Bootstrap with the .NET Web API.

PROGRAMMER WRITER

Confidential

Responsibilities:

  • Windows protocol specifications including protocols implemented using Simple Object Access Protocol (SOAP), binary file format (BFF), and remote procedure call (RPC). Document defects, minor and major revisions, and other updates in cooperation with engineering teams and reviewers. Use of GenDox and DocStudio tools.

TECHNICAL WRITER

Confidential

Responsibilities:

  • Windows protocol test documentation, functional specifications, and Help documentation.
  • Rewrote blog content and plan for the Common Open Source Application Publishing Platform (CoApp).

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