S2MS Scrum Master/Principal Business Analyst Resume

SUMMARY:

Experienced in requirements documentation (technical specifications, user stories, and wireframes) and software and technical documentation. More than 10 years of experience managing documentation teams and more than 4 years of agile experience as scrum master.
Extensive knowledge of both iterative and agile software development life cycle, agile development, and online documentation. Excellent written and verbal communication skills.

TECHNICAL SKILLS:

Software Tools:: Team Foundation Server (TFS); Microsoft Visual Studio 2012; Rational Suite of software development tools (ClearCase and ClearQuest); and Microsoft Visio, Project, Powerpoint, and Excel.

Word Processing and Online Help:: Expert User in Microsoft Word and FrameMaker. Expert User of RoboHelp and Adobe Technical Communication Suite.

PROFESSIONAL EXPERIENCE:

Confidential

S2MS Scrum Master/Principal Business Analyst

Act as scrum master and coordinate priorities with the product owners.
Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand - ups, etc.). Conduct both grooming sessions with the development team and planning sessions with the development team and product owners.
Facilitate daily standup with development team, Independent Validation & Verification (IVV) team, and product owners.
Expert at driving the adoption and enforcement of Scrum rules, removing impediments, and fostering team self-management.
Organize monthly software demo and demonstrate current features for the monthly sprint demo of the software for the product owners.
Update weekly status meeting slides and conduct meeting with product owners, IV&V, and DS Director.
For the S2MS requirements effort, manage the efforts of the requirements team and perform the following tasks:
Coordinate requirements efforts in ticket analysis, training, and assignments.
Write user stories and technical specifications. Create wireframes in Visio.
Create sprint features and ensure description and acceptance criteria are thoroughly documented.
When needed, step into the testing role to test new features, conduct regression testing, and modify XML test data.
For the S2MS end-users and Deployment team, conduct user training sessions and write training materials.For the S2MS documentation effort:
Manage the efforts of the junior technical writer and reviews their documentation.
Review the installation and release documents and the online help.
Wrote initial online help and installation documents for the S2MS application.

Confidential

Publications Team Lead/Senior Technical Writer

As Publications Team Lead, manage publications team and responsible for oversight of all online help systems and installation documentation, monitored the online help of other writers, and performed quality assurance reviews.
Researched, wrote, and edited documentation for the U.S. Department of State passport software. Responsible for online documentation, release notes, and installation guides for multiple Passport applications. Work closely with all teams to ensure documentation quality.
For the Technical Publications team, taught classes on how to use RoboHelp. Assisted in the effort to achieve CMMI Level 3 status at Apptis. Organized and recruited for in-house brown bag seminars on a wide variety of subjects including project summaries and new technologies.

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