SUMMARY:

• InfoSec Specialist with over 15 years of experience in the areas of technical writing, information assurance and advanced computer operations.
• Excellent interviewing, conceptualization, written and oral presentation skills.
• Experienced in all aspects of Security Documentation, SDLC, FISMA, FISCAM, STIG, PCI, Hardware and Software Configuration Management, QMS, FIPS199, NIST guidelines 800 - 53r4, 800-171, 800-26 and ISO 9001 standards.
• Proven ability to work remotely, under pressure, meet tight deadlines, and work in a team or independently.

TECHNICAL SKILLS:

• Microsoft Office Suite including VISIO
• Project and Publisher
• Windows 2000
• NT and XP
• Novell
• RoboHelp Office
• RMS
• Adobe Photoshop
• Remedy
• OWL System
• Netware 5.1
• Foundstone
• Core Power Point
• Works
• Snag-It
• Word Perfect 9.0
• Goldmine
• AS400 and People Soft Payroll
• Kronos
• Mercury Quality Center
• Windows
• SAP and PNet.

PROFESSIONAL EXPERIENCE:

Confidential

InfoSec Specialist/Technical Writer

Responsibilities:

• Support government and contractor IA personnel at all levels, performing risk assessments, in addition to generation of risk assessment reports and Plan of Action and Milestones (POAM).
• Acts as liaison with a business and system owners regarding federal statutes and OCIO IT policies and procedures.
• Develops and maintains OCIO IT policies, practices, and documentation in line with federal statutes and directives including NIST, FISMA and OMB.

Confidential

Information Assurance Technical Writer/ Security Analyst

Responsibilities:

• Served remotely as technical writer and information assurance analyst to assist with reestablishing IT Security standards policies and procedures.

Confidential

InfoSec Specialist/Technical Writer

Responsibilities:

• Remotely provided security technical writing support utilizing NIST standards to identify security gaps within 2 migrating health organizations.
• Acts as liaison with a business and system owners regarding federal statutes and OCIO IT policies and procedures.
• Develops and maintains OCIO IT policies, practices, and documentation in line with federal statutes and directives including NIST SP 800-53 rev 4, HIPPA and FISMA

Confidential

Technical Writer/ InfoSec Specialist

Responsibilities:

• Gather, analyze and organize technical information about the security posture of WMATA infrastructure, existing security products and ongoing security initiatives.
• Using NIST SP 800-53 rev 4, HIPAA, PCI guidance and methodologies to assist client in identifying current security and compliance requirements and recommend security documentation solutions.
• Create, edit and maintain information security artifacts library to include policies, procedures, forms and work instructions.

Confidential

Senior Technical Writer/Business Analyst

Responsibilities:

• Lead a team of 4 on multiple technical documentation projects for the Affordable Care Act project.
• Documentation includes Business System Report (BSR) Design Specification Reports (DSR) Document functional specifications, conversions, upgrades, interfaces, reports, forms, and workflows.
• Facilitate group meetings such JAD Sessions.
• Translate business requirements into appropriate technical specifications

Confidential

Security Analyst

Responsibilities:

• Gather, analyze and organize technical information about the security posture of Confidential ’s infrastructure, existing security products and ongoing security initiatives.
• Initiated Ounce and Foundstone scans for approved Confidential guests in accordance with Confidential guest polices.
• Assist client in identifying current security and compliance requirements and recommend security solutions or actions.
• Provided certification and accreditation (C&A) package assistance through interviews and research.
• Drafted, updated and mitigated Plan of Action and Milestone (POAM) entries based on the findings from security assessments, IV&V analysis, scan reports.
• Created Configuration Management policies, procedures, and business requirements.

Confidential

Senior Technical Writer/Business Analyst

Responsibilities:

• Collaborated with Mainframe Programmers and COBOL subject matter experts to create new and update existing complex technical documentation for processes that do not currently exist in the System Catalog.
• Facilitate group meetings such JAD Sessions.
• Translate business requirements into appropriate technical specifications

Confidential, Alexandria, VA

Senior Technical Writer

Responsibilities:

• Oversees the writing of user manuals, training scripts, and presentations, for both internal and external documentation, client reference and publications.
• Research, organize, write, edit and produce data for use in a wide variety of complex technical publications requiring collaboration of the subject matter experts and marketing personnel.
• Recommends overall organization and layout, editorial standards and publication methods.

Confidential, Bethesda, MD

Proposal Manager/Technical Writer

Responsibilities:

• Manage and produce compliant proposals for the federal government.
• Create and manage proposal budgets.
• Manage allocation of proposal resources.
• Coordinate with lines of business, sales lead, and solution architects to ensure customer requirements are met.
• Manage subcontractor efforts on proposals.
• Coordinated the creation of production of the marketing road map as well as all sales, marketing, and packaging materials.

Confidential

Senior Technical Writer

Responsibilities:

• Created SOPs, user manuals and training material using information gathered through interviews with subject matter experts, test cases from Mercury Quality Center as well as use cases for Confidential Circulation Accounting Department specific to Agent, Corporate Billing and Peoplesoft Payroll.

Confidential

Business Analyst

Responsibilities:

• Provide project management support while functioning as a business analyst by participating in the Joint Application Development (JAD) process to ensure that projects are completed according to the mandated timeline.
• Gathers and interprets business requirements.
• Create, edit and maintain technical documentation for 4 concurrent HIPAA Government Mandates.
• Other documentation efforts include documentation of the business process to assist with creating Technical Requirements, Functional Requirements, System Design, Architecture, System Administration, Test Plans, Release Notes, Security Architecture, meeting agendas and minutes.

Confidential, Fairfax, VA

Senior Technical Writer/Business Analyst

Responsibilities:

• Completely responsible for creating and editing all aspects of documentation for Internet Protocol Telephony (IPT), Internet Protocol TV (IPTV) and Voice over IP.
• Develop business process models and documentation Collaborated with Subject Matter Experts (SME) to create configuration management plans, standard operating procedures (SOP) and other work instruction.
• Established documentation style guidelines repository.

Confidential, Washington, DC

Technical Writer/ Communication Specialist

Responsibilities:

• Responsibilities included coordinating with network and telecommunications SMEs to write and edit SOPs, instructions, checklists, security documentation, and disaster recovery, troubleshooting and proposals.
• Performed a needs assessment to identify deficits, originated and managed the documentation process, revamped and standardized documentation templates, increased efficiency and assured the accuracy, currency, and quality of network documentation.

Confidential, Silver Spring, MD

Technical Writer

Responsibilities:

• Responsible for creating and editing all aspects of network and cyber security to include monitoring requirements, Standard Operating Procedures (SOP), Disaster Recovery Plans, Intrusion Detection System (IDS) tools, and procedures for identifying and handling suspicious events.
• Developed Statements of Work (SOW), Concept of Operations (CONOPS), Configuration Management Plans (CMP), Service Level Agreements (SLAs), user manuals and escalation procedures.