Consultant Technical Writer Resume

SUMMARY:

Experienced Technical Writer who is well versed in editing and proofreading written material.
Skilled in information mapping and writing policies, procedures, factsheets, packages, business processes, creative stories, and editorial pieces.
At the Confidential, wrote, analyzed, edited, and provided input on drafts of new, current or revised policies, procedures, systems, website content, and management initiatives from other components to determine the impact on Confidential and Confidential .
Eager to utilize outstanding writing and analytical abilities.

SKILL:

Information mapping Writing policies, procedures, factsheets, creative stories, packages, web content, and editorial pieces Well versed in editing and proofreading written material Technical command of the English language Familiarity with different writing styles, including plain language Management and Analysis Serious commitment to excellence in the printed and published word Proficient researcher Microsoft Office Suite SharePoint Adobe Acrobat Desktop Publishing

EXPERIENCE:

Consultant Technical Writer

Confidential

Responsibilities:

Collaborated with the Confidential team to edit revise and write new leasing processes, policies, and procedures in compliance with Housing and Urban Development (HUD) and Low - Income Tax Credit regulations as well as Confidential Policy directives.
Reviewed current policies outlined in Confidential 's Leasing and Occupancy Handbook, Site Manager Handbook, Housing Assistant Handbook, Compliance Materials and Portfolio Manager Handbook.
Researching, analyzing and quickly understand HUD and other federal regulations regarding housing.
Grasping Confidential 's mission and culture.
Continuous open communication with Confidential 's staff including subject matter experts.
Analyzing current policies and processes and applying clarity
Organization mapping of information to formulate in plain language.
Demonstrated responsibility for making acceptable progress at each review stage and provided written draft and final materials, delivered no less than every two weeks.
In addition, ensured the written materials are foundationally clear and concise in a format that may be quickly and easily edited by Confidential staff in the future.

Senior Program Analyst (Technical Writer)

Confidential, Woodlawn, MD

Responsibilities:

Created packages for Confidential employees addressing public inquiries.
Responded in writing to public, employee, and congressional concerns regarding Confidential regulations and processes
Wrote, edited, and maintained guidelines for Confidential employees who deal with the Confidential .
Utilized desktop publishing software to draft, edit and layout, design, print and upload written products to Agency Internet and Intranet sites.
Analyzed, edited, and provided input on drafts of new, current or revised policies, procedures, systems, website content, and management initiatives from other components to determine the impact on Confidential and Confidential .
Provided expert advice on information mapping skills, writing styles for presenting information clearly to intended audiences.
Wrote position papers, memoranda, responses to congressional inquiries and business processes for executive sign off.
Prepared comments, white papers and impact statements to present analysis and recommendations to executive leadership
Briefed executives (regarding status of projects, problem areas, proposals, solutions, white papers)

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