Technical Writer/Owner Resume

SUMMARY:

25+ years technical writing experience in government and commercial environments (large and small companies as well as start - ups)
15+ years Technical Publications Management
Extensive technical knowledge to include software programming and development, wired and wireless communications, as well as electronics and digital board design
Commercial printing of manuals and marketing literature from pre-press through binding
Graphic design as related to technical illustration, document design, and layout
Training materials as well as presentation for employees and customers
Web site architecture, design, content, and implementation
Expertise writing User’s Manuals, Configuration Guides, Installation Manuals, Training Manuals, Developer Documentation, On-line Help, Data Sheets, Brochures, and other complex technical documents.
Deep understanding of development processes such as SDLC and CMMI.

TECHNICAL SKILLS:

Tools: et includes: FrameMaker, InDesign, Robohelp, ePublisher, Acrobat, PhotoShop, Illustrator, HTML/XML, Captivate, MS Word/Office Products.

EXPERIENCE:

Confidential

Technical Writer/Owner

Responsibilities:

Provide technical writing services to a variety of companies.
Support both hardware and software development from conception through implementation.
Support government and commercial companies.
Provide User’s Manuals, Installation Manuals, API programming guides, Configuration Guides, Reference Guides, Engineering Process Documentation, other complex technical documents, and marketing materials.
Establish long-term relationships with major companies such as Confidential and Confidential and meet short-term needs as requested.
Support a variety of industries including: Telecom, Networking, Network Security, and Healthcare.

Confidential

Technical Publications Manager

Responsibilities:

Performed a variety of technical writing tasks for this security company that specializes in Confidential Systems.
Wrote and produced all technical documents to include an Installation Guide, Configuration Guide, and User’s Manuals.
Worked closely with developers to keep documentation current with the ever changing security Confidential .

Confidential

Technical Publications Manager/Consultant

Responsibilities:

Executed a variety of technical writing tasks for this start-up communications company which specialized in enabling 3G technologies.
Wrote and produce all technical documents to include: a CLI Command Reference, Product Configuration Guide, API Programming Manuals, and User’s Manuals.
Provided additional consulting services to the marketing department for data sheets, white papers, and application notes as well as publication plans.

Confidential

Technical Publications Manager

Responsibilities:

Implemented and managed a variety of technical writing tasks for this small wireless communications start-up company.
Wrote and produced all materials for Technical Publications (technical manuals, website development, and training) and Marketing (data sheets, brochures, ads.) departments.
Provided customer training on wireless technologies and network configuration.

Confidential

Technical Publications Manager

Responsibilities:

Worked closely with developers to extract detailed technical information (architectural, mechanical, and other CAD related design industries) and created complex technical documentation, user manuals, and training materials.
Managed the day-to-day operation of the Tech Pubs department to include creation, modification, review, and control of all documentation for a variety of commercial products as well as web site creation and development, creation of training materials, and a complex on-line help system.

Confidential

Documentation/Training Manager

Responsibilities:

Managed the day-to-day operation of the documentation department for large scale software development projects.
Interfaced with developers and system engineers to extract detailed technical information and to create complex technical documentation at user and developer levels.
Created technical documentation for traditional complete software development cycle as well as rapid prototyping environments in accordance with government specifications and standards as well as customized formats.
Created and implemented a full scale training program to include lecture/lab, self-paced classes, on-line help, and Confidential .
Created and maintained program’s website.