Sr. Technical Writer Resume

Summary
I am a detail-oriented senior technical writer with an electrical engineering background. My extensive experience includes documenting software and hardware in various technical fields including electronic design automation, telecommunications, semiconductor design and manufacturing, and aerospace/defense. My skills include:

Extensive knowledge of FrameMaker, Acrobat, Microsoft Office, and on-line customer relationship management (CRM) tools such as SAP
Proficiency with graphic tools including Visio, Photoshop, and Paint (familiar with Illustrator)
Publishing and editing on-line documentation in HTML
Verifying software installation and operation procedures on PC, Macintosh, and UNIX platforms
Documenting complex subject matter utilizing video and digital image capture techniques and applications
Hands-on experience developing and verifying hardware and software procedures in a cleanroom environment
Mentoring junior writers

Experience

2003 to 2009
Confidential,California

Sr. Technical Writer

Wrote and released customer documentation for Synopsys’s electronic design automation (EDA) intellectual property (IP) cores. These reusable cores enable chip designers and manufacturers to configure, synthesize, and verify their designs prior to implementation in hardware. Supported PCI Express, USB, SATA, Ethernet, JPEG, and IEE1394 cores.

Produced release notes, installation guides, user manuals, quick-starts, data books, and application notes. Also published technical articles and product support updates using on-line customer relationship management tools such as SAP.

Validated IP core installation, configuration, and synthesis procedures using the required configuration, synthesis, and verification tools in a UNIX/Linux environment. Received special recognition for designing a USB development demonstration platform user guide that enabled customers to test the implementation of their design in hardware.

2002 to 2003
Confidential,California

Sr. Technical Communications Engineer

Produced documentation for chip-sets used in wireless broadband communication devices. Supported both internal and external customers. Produced product briefs, data-sheets, and electrical specifications. Involved from project kick-off meetings with Marketing and Engineering through release with Document Control.

Supported wireless LAN solutions such as access point, client, and RF chip-sets that provide the combined functions of Standard 802.11b/g DSSS and OFDM baseband, medium access control (MAC) processor, on-chip CPU, internal and external memory control, and external interfaces in a single IC. Implemented a source file directory structure to effectively support single sourcing.

1998 to 2002
Confidential,California

Sr. Technical Writer

Designed and developed technical documentation for wafer and photomask defect analysis tools. Involved from inter-departmental project kick-off meetings to final production. Produced facility, safety, installation and start-up, operation, and maintenance manuals, and software reference manuals, user guides, and principles of operation manuals.

Supported RAPID™ 300-series and 500-series photomask defect analysis systems. Received special recognition for designing and developing a three-level theory of operation manual that enabled field service engineers to effectively analyze and troubleshoot problems in the field. Developed and verified operation and maintenance procedures in a cleanroom environment.

Implemented a modular documentation design enabling customers to quickly locate and access technical information, and implementing new methods to document complex principles of operation and maintenance procedures utilizing video and digital photography.

1994 to 1998
Confidential,Fremont, California

Lead Writer

Designed and developed technical documentation for semiconductor manufacturing equipment. Involved from inter-departmental project kick-off meetings to final printing. Produced operation, maintenance, facility, installation and start-up manuals, software reference manuals, user guides and technical reports for engineering and field service personnel.

Supported Alliance™, Integrity™, and Epic™ wafer etch and deposition processing systems. Developed and verified operation and maintenance procedures in a cleanroom environment. Designed and implemented a corporate publication style guide and art control/archiving system.

Received a special spot-recognition award in 1996 for improving the quality of technical manuals using video and digital photography, and for designing and implementing a user-friendly technical manual structure and style.

Education

B.S. Electrical Engineering

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