SUMMARY:

• Write and edit a variety of project specific technical documents including engineering plans, procedures, work instructions and technical material for proposals. This includes engineering documents describing strategies for software testing. Author working papers and technical reports documenting software configuration management and quality engineering support to the software life cycle.
• Familiar with both Agile and Waterfall software development methodologies. Experience working with client server, distributed and web based software application. Strong PC hardware and software skills. Familiar with aerospace and defense as well as financial applications along with related software technical specifications. Experience supervising teams of engineers editing and preparing project and test documentation for customer submission.
• Work with project managers and technical personnel to resolve problems and plan work, coordinating task among multiple stakeholders as required. Maintain focus and strong attention to detail. Excellent communication and collaboration, editing and technical writing skills.
• Able to establish and maintain strong working relationships with personnel at all levels both inside and outside assigned projects. Skilled in interviewing subject management experts and technical personnel in conducting research for technical papers and documents in order to understand processes, technology and related tasks in order to document them. Flexible and adaptable in driving results and in developing needed process strategies.
• Able to work independently with both local and remote teams and manage multiple tasks.
• Experience working with a variety of computer resources including computer desktops and servers, databases and network technology. Experience working with Microsoft Office, Microsoft Project, Visio and other software tools as well as interpreting and formatting technical documents including engineering and operational documents and procedures.
• Knowledge of legal and regulatory requirements as applied to computer software and systems. Familiar with the standard concepts, practices, and procedures used within the software industry. Strong user awareness as well as a complete understanding of the documentation process.

TECHNICALSKILLS AND TRAINING:
Agile Software Development, Capability Maturity Model Integrated Concepts, Configuration Management Tools and Tool Selection, ITIL (Certified – ITIL Foundations), Object Oriented Design and Analysis, Process Mapping and Analysis, Software Estimation, and Measurement, Software Project Management, Software Quality Engineering (ASQ - Certified SW Quality Engineer and Quality Auditor).

SOFTWARE SKILLS AND TRAINING: 
Access, Adobe Photoshop and Acrobat, Black Box and Functional Testing, C, C++(training), Excel, Java (training), Lotus Notes, Microsoft Power Point, Minitab, Project and Word, RCS Pro Version Tracker, Remedy, Risk Radar, SharePoint, SnagIt, SQL, UNIX, Visio, Visual Basic, Visual Basic Access Programming, Windows XP and Windows 7, Winrunner.

Confidential
Contractor, Phoenix, Az. (2012 to Present)

• Provide hourly quality engineering services and support including process reviews and internal process auditing as a short term contractor. Review and evaluate existing software engineering and configuration management processes and procedures to identify process gaps. Document proposed software life cycle approaches identifying both expected quality engineering and configuration management support for client software projects. Develop software test scripts and templates along with related test documentation. Projects supported use both the waterfall and agile software development like cycles. Clients include Yoh Services (assignment at Boeing Aircraft, Mesa, Az.), Elance (freelance contract with CRMLogic) and the Marks Group (assignment at Obagi Medical).

Confidential., Falls Church, Va. (2011)
Contractor

• Provided hourly short term quality assurance and configuration management services and support to Computer Sciences Corporation including technical document review as well as independent quality engineering process auditing. Provided project and business area management with audit findings including corrective actions and recommendations. Recommendations and findings were presented in a formal report to executive management.

Confidential., Falls Church, VA (2000 – 2010) 
Systems Engineer

• Prepared Quality Engineering (QE) and Configuration Management (CM) plans, procedures and work instructions including test procedures and scripts. Supported project CM and QE life cycle tasks and activities and support CMMI assessment preparation. Developed internal work instructions and processes as needed for data management version control and CM and QE auditing. Included were plans and procedures for the implementation of in house CM and QE processes to support new contracts.
• Reviewed and edited software development plans and specifications for computer software projects. Updated and edited project software quality engineering handbooks used by project management.
• Developed test program evaluation manuals for use by system engineers. Handbooks outlined and described proposed software test strategies and planned project life cycle support.
• Developed a software quality engineering handbook outlining quality engineering tools and techniques in support of the software life cycle. Handbook was published as customer sponsored working papers.
• Supported business proposal tasks by preparing bids and proposal input as needed to win new business and follow on work. Worked with project managers, system engineers, subcontractors and customer personnel in order to resolve problems and plan work.
• Reviewed and audited on going configuration management (CM) and data management (DM) programs in support of a major customer. Assessed existing DM plans, procedures and work instructions along with computer based DM tools such as Remedy problem tracking software to evaluate effectiveness as well as program compliance.
• Prepared assessment reports for project and program management documenting results from process audits and assessments. Worked with project management to implement recommendations made in these reviews and audits. Overall review goals focused on process improvement.
• Managed project documents and software licenses in project CM repositories using RCS Pro for version management and control. Developed on line databases to support these repositories.

EDUCATION:
Master of Science, Information Systems,. Course work concentration: computer database, network and software design and implementation, computer system architecture design and software engineering project management. 
Bachelor of Arts, Economics, George Washington University, Washington, D.C. Course work concentration: Economic statistics and statistical applications. Received Trustee Scholarship and National Science Foundation Traineeship. Elected to honor society in Economics.

Professional Certificates:
Certificate - Quality Engineering,. Course work concentration: acquisition quality assurance, configuration management, product and project quality assurance, quality management, software quality engineering, software testing and statistical quality control.
Certificate - Configuration Management and UNIX,. Course work concentration: client server computing, configuration management, UNIX, UNIX shell scripts and UNIX system administration.
Certificate – IT Infrastructure Library (ITIL) Foundations