Consultant Resume

SUMMARY:

A team - player and leader demonstrating a meticulous attention to detail and a high-level of accuracy and thoroughness.
Manage multiple responsibilities simultaneously, and consistently exceed established goals and objectives.
Recognized for capacity to work autonomously as well as collaboratively and interact effectively with all levels of support staff and management.
Flexible in accepting assignments and responsibility with superior troubleshooting, critical-thinking, and problem-solving skills.
Strong written, oral, and technical aptitude.
Quickly and easily learn and master new software and applications.
Self-manage on multiple tasks; can quickly gather source material, learn tools and write from specs or design documents.
Experience developing in a Software Development Lifecycle (SDLC), technical architecture, operations, and end user documentation.
Experience introducing technical writing best practices to organizations that do not have an established technical documentation team.
Experience managing Microsoft SharePoint sites for online collaboration and document management.

TECHNICAL SKILLS:

Tools: MadCap Flare, FrameMaker, Adobe Acrobat, Adobe Photoshop, Adobe InDesign, Microsoft Office, Microsoft Visio, Microsoft Project, WebWorks Publisher, RoboHelp, SharePoint, IBM Rational Clear Case and Clear Quest, Perforce, Documentum InfoFactory (Webtop), VMware Workstation, Lotus Notes, Code Collaborator, Visual Studio, Version One (project planning), Rally (project planning), Planet ( Confidential s project tracking for localization), and various authoring tools for HTML, XML, and XAML Web design: Volusion, Wix, and Sitebuilder.

Platforms: Windows

PROFESSIONAL EXPERIENCE:

Confidential

Consultant

Create websites and content for clients using web design software tools: Volusion and Wix.
Create online help for client using MadCap Flare for a client’s software products. Work with Agile teams.

Confidential, Chandler, AZ

Technical Writer

Develop and write all communication for the Encryption Key Management/Public Key Infrastructure team including technical bulletins, presentations, admin guides, templates, user guides, SharePoint website content, help, and others.

Confidential, Chandler, AZ

Technical Writer (contract)

Write and implement help for Confidential ’s Rapid Storage Technology and implement using Visual Studio. SCRUM software development lifecycle. Work with localization team to develop appropriate help strings. Review UI strings.
Create a style guide and a process document for developing help content.
Update wiki and site content on SharePoint.
Develop review process documents for software requirements and architectural specifications using Contour database and Code Collaborator that align with Confidential ’s inspection process.
Develop process document for localization automation execution and framework.

Confidential, Phoenix, AZ

Information Developer

Develop all product documentation for assigned projects including, quick start guides, and getting result guides.
Develop product help (WebHelp and HTML) for assigned projects.
Update content on SharePoint.
Develop release notes as well as other required documentation such as product data sheets and impact reports.
All projects were part of the SCRUM software development lifecycle.

Confidential

Technical Writer

Research and write installation guides and reference manuals for electric distribution network meters.
Update Technical Publication wiki and content on SharePoint.
Create template that incorporates PMP process that is used to track documentation throughout the lifecycle.
Convert international documents to new template.
Convert documents from FrameMaker to InDesign.
Write for translated documents.

Confidential, Franklin, TN

Technical Writer (contract)

Create template for install and user guide documentation.
Update current documentation using new template.
Write documentation for new products. Manage SharePoint Portal.
Create screen casts using Camtasia.

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