SUMMARY:

• Actively seeking a role to leverage 19 years of progressive IT experience on development, modernization, and enhancement (DM&E) on DoD, Federal, and Commercial Mission Critical programs.
• Well versed in cybersecurity, enterprise, operational, IT, C4IT, C5I support disciplines which examine current posture for effective mission readiness. Extensive and in - depth knowledge of Agile, Waterfall, Project Management Book of Knowledge (PMBOK), Information Technology Infrastructure Language (ITIL), Information Technology Service Management (ITSM), Systems Engineering Life Cycle (SELC), Software Development Life Cycle (SDLC), and Risk Management Framework (RMF). Manages and delivers world class program management products, services, and strategies within scope, budget and schedule.

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, VA

Solutions Lead and Technical Writer

• Responsible for the technical architecture of the solution.
• Moderate the solution creation process, coordinate agile development of the solution and liaise between solution team.
• Define and evolve system concepts and technically feasible software solutions that answer the client’s analysis challenges.
• Research, understand, and document client challenges in order to develop the best solution concept.
• Conduct client assessments to select the right software tools, technologies and approaches to address analysis requirements.
• Manage the solution team to design, develop and implement solutions.
• Responsible for the project budget, time boxes, resource allocation, and approach and to document, track and plan the solution’s development.
• Execute sophisticated and complex program related tasks.
• Determines proposal concept by identifying and clarifying opportunities and needs; studying RFPs; and attending strategy meetings.
• Meets proposal deadline by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meetings; transmitting proposals.
• Gathers proposal information by identifying sources of information; coordinating submissions and collections; identifying and communicating risks associated with proposals.
• Develops proposal by assembling information including project nature, objectives/outcomes/deliverables, implementation, methods, timetable, staffing, budget, standards of performance, and evaluation; writing, revising, and editing drafts including executive summaries, conclusions, and organization credentials.
• Prepares presentation by evaluating text, graphics, and binding; coordinating printing.
• Maintains quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases.
• Improves proposal-writing results by evaluating and re-designing processes, approach, coordination, and boilerplate; implementing changes.
• Updates job knowledge by participating in educational opportunities; maintaining personal networks.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Confidential, Arlington, VA

Senior Product Delivery Manager and Senior Proposal Manager

• Ensures the quality control metrics, service level agreements, and key performance indicators are met on all client deliverables.
• Develops Confidential ’s Cloud Enablement Professional Services (CEPS) framework.
• Establishes and maintains effective working relationships with all Federal, DoD, and Commercial clients.
• Understand high-level technical architecture and can facilitate debate and drive decisions on appropriate solutions.
• Develops standardized product and service catalogs, website content, marketing material, RFI/RFQ/RFP response, and White Paper content.
• Provide post-award support by scheduling client kick-off and requirements gathering meetings.
• Performs job searches, candidate screening, interviews, and employee selections post-award.
• Develops kick-off and requirements gathering slide decks, meeting minutes, demonstrations, and training sessions.
• Performs back office functions which include proposal writing, PMO documentation build out, and business development activities as required.
• Develops Confidential ’s Proposal Pipeline and RFI/RFP schedule, resources, templates, scope, win themes, goals, graphics, color palettes, template generation, proposal review, compliancy, content repository, and management duties.
• Coordinates RFI/RFP responses with Confidential ’s Solutions Architects, Subject Matter Experts, Program Managers, and Executive leadership to draft, develop, refine, and manage resources, budget, scope, level of detail, and expectations.

Confidential, Belvoir, VA

Senior Program Manager

• Acts as the Senior Program Manager on all US Coast Guard Cyber Command programs for Confidential ; managing a $3.4M yearly contract.
• Focuses on the overall strategic planning and programming required to complete current initiatives.
• Provides consulting support to CGCYBER Command Leadership and Senior Management staff.
• Manages, leads, and supports ten Confidential team members on associative CG Cyber projects and initiatives.
• Develops program/project charters, integrated master schedules, work breakdown structures, requirement gathering components, user acceptance testing, software and hardware remediation, policy and process guides, user manuals, field guides, process flows, and other project/program related templates and deliverables for the Command.
• Facilitates all client facing USCG Cyber Command/ Confidential bi-monthly meetings and monthly status reports.
• Acts as mentor to provide recommendations, best practices, assurances, positive criticisms, and lessons learned to Confidential team.
• Provides expert advice and recommendations on both programmatic and technical aspects of complex programs.
• Abilities to adjust to shifting priorities, demands, and time lines through analytical and problem-solving capabilities.
• React to project adjustments and alterations promptly and efficiently.
• Able to effectively prioritize and execute tasks in a high-pressure environment.
• Develops relationships with USCG Leadership to foster new business development opportunities.
• Participates in Confidential business development proposal writing exercises.
• Completed 38 Cybersecurity Service Provider (CSSP) meetings with USCG SMEs and Management to complete the 2017 Defense Information System Agency (DISA) CSSP yearly evaluations on all Coast Guard Performance metrics within three weeks. Developed a recommended approach in completing all 165+ deficiencies within the next six months and attained buy in from USCG CGCYBER Senior Leadership and Management.
• Worked in conjunction with USCG CYBER Command Management to develop SharePoint solutions for the CGCYBER Orders and Directives, POA&M, and IAVM Management projects.
• Developed a CGCYBER Cross Domain Solutions and Mission Essential Systems Program based on guidance from DoD Instructions 8540.01, DoD Instructions 5000.02, Federal Information Processing Standard Publication 199 (FIPS 199), Under Secretary of Defense (Comptroller) (USD(C)), and the Clinger-Cohen Act of 1996.

Confidential, Washington, DC

Technical SME/Sr. Project Manager/Senior Consultant

• Acts as the Technical SME for USCG’s C4IT Service Center’s Business Operations Division (BOD) - Technical Authority Branch (TAB) which consolidates electronics and IT support to provide depot-level IT support for all mission requirements.
• Manages, leads, and supports IT programs as directed by USCG Chief Information Officer’s Office and the Assistant Commandant for Command, Control, Communications, Computers and Information Technology (C4IT) Workspace.
• Facilitates all multi-directorate meetings for USCG’s C4IT Service Center BOD-TAB. Ensures that all current enterprise policies deal with the Service Center’s best intentions and follows suit through the Enterprise’s Acquisitions to Sustainment processes which is determined to be in full alignment with SELC and ITSM in support of the Mission Support Business Model (MSBM).
• Reviews the current SELC and ITIL framework to provide value propositions and risk monitoring controls on status quo policies and guidelines to better deliver future mission critical and increased capabilities.
• Identifies, corrects and updates deficiencies related to C4IT operational and mission gear so that the asset management and workforce development strategies are effectively executed in the best interest of USCG operational missions and capabilities.
• Working with various USCG divisions and directorates to plan, design, develop, integrate and test, implement, operate and maintain, and dispose of capital assets to ensure that USCG is receiving necessary contractor and program related support.
• Utilizing the SELC SIMILAR process by first identifying customer needs, and then re-evaluating the problem statement, investigating alternatives, modeling the system, integration, launching the system, assessing system performance, and evaluating the outputs.
• Reviews Enterprise Cybersecurity, Information Assurance and Configuration Management policies, best practices, opportunities, and strategies as it relates to DoD and DHS overarching policies and guidelines.
• Provides analysis of current business practices, process maps, and guidance to look for ways to leverage the Service Center’s needs, focus and concentration.
• Develops and maintains MS SharePoint portals for various USCG divisions and directorates as they strive for seamless Acquisitions to Sustainment processes.
• Seeks business development opportunities; leads proposal and white paper developments.Key Accomplishments:
• Completed a Business Case Analysis (BCA) for USCG Non-Standard Maintenance and Diagnostic Computers, Software, and Systems. Many of the recommendations and key findings have been adopted throughout the organization.
• Worked with the USCG Cyber Task Force in developing future C5I Cybersecurity and Intelligence best practices.
• Provided mentorship to junior Confidential consultants as they transition into the USCG workspace.

Confidential, Arlington, VA

Sr. IT Project Manager

• Responsible for managing a $6.5M portfolio of up to 4 projects for the Dept. of the Interior while overseeing a total staff of 25 to 30 developers, business analysts, solutions architects, functional managers, and support staff.
• Managed products developed in Java, HTML, Flex, ColdFusion, .Net, SQL which were integrated into IBM Maximo and SAP which were the Asset Management and Business and Financial databases for the Department of Interior.
• Gathers requirements, develops high level design of application, manages the development of the application, internally tests the application, develops test plans and scripts for the User acceptance testing, remediation from acceptance testing, test analysis reports, documentation, deployment and post deployment support functions and processes.
• Day to day responsibilities include managing internal scrums, client facing meetings, development, project deliverables, reports and general project management activities, scheduling updates, schedule creations, resourcing, document editing and generation, project reports, financial reports, Earned Value Management (EVM) calculations, executive dashboards, weekly, bi-weekly and monthly progress reports, monthly hours reports. Key Accomplishments:
• Secured $850,000 in additional project work from the Dept. of the Interior.
• Developed Systems Change Request process which was adopted by DIT to support new Change Request Control Management processes.
• Took over an at-risk project with projected financial loss of $55k and remediated issues resulting in a $16k profit.

Confidential, Arlington, VA

Sr. IT Project Manager

• Responsible for managing a $2.1M project for the Air Traffic Controller Recertification Process for the Administration.
• Led a team of 20 developers and Instructor System Designers utilizing technologies such as Java, HTML, Visual Basic, Dream Weaver, ColdFusion, .Net, and SQL to develop instructor led and web based training courses for all the 13,000 Air Traffic Controllers nationwide. These applications supported the FAA’s Technical Training Division to ensure that all Air Traffic Controllers were certified and accredited to perform their operational work duties.
• Gathers final comments, edits and recommendations from Federal Systems Designers as to what the final web based deliverable will “look and feel” to the audience.
• Worked closely with project team to tweak and finalize web based content and project documentation deliverables.
• Day to day responsibilities include managing internal meetings, client facing meetings, storyboarding, editing and testing instructional software, software testing, voiceovers, managing production tickets, weekly status reports, monthly progress reports, invoicing, production ticket closeouts and transfers, quality assurance, release planning and post release activities.

Confidential, Washington, DC

Project Manager

• Responsible for managing a staff of 20 and a production facility consisting of three Oce Digital scanners and wide format printers, four HP commercial colors format printers, three Xerox commercial printers and maintaining an inventory of $350,000 of consumables.
• Responsible for producing software and applications which would enable us to manage our clients’ Enterprise Content Management, Information Management and Document Management efforts for all major architectural, engineering and construction projects within the Washington, DC metropolitan area. These applications utilized Java, HTML, Flex, ColdFusion, and .Net to synchronize between Oracle and Documentum ECM platforms. These technologies were also utilized to develop digital plan rooms and data repositories.
• Responsible for gathering customer requirements, fulfilling print requests, order fulfillment, logistics and general daily operational tasks.
• Utilizing SAP ERM to maintain job ticket invoicing, supply orders, supply deliveries and to generate monthly sales figures.
• Day to day responsibilities include managing production runs, scanning, archiving and indexing activities, change requests, print on demand requests and general operational work. Key Accomplishments:
• Yearly sales more than $2.2M for three years.
• Manages 63,000 change requests throughout US Army Corps project.
• Strong usage of SAP ERM for internal and external invoicing and inventorying.

Confidential, Herndon, VA

• Manages the regional coordination of Intelligent Archiving services to our existing print clients. Comprise primarily of Architecture, Engineering and Construction firms. By digitizing client drawings, Confidential could leverage their print clients and to introduce them to our new products and services.
• Day to day responsibilities include operational support work tasks, business development, marketing and managing a staff of 8 to work on building the Intelligent Archiving brand. Key Accomplishments:
• Yearly sales more than $1.0M.
• Captures multi-year archiving project from Clark Realty more than $600,000.
• Provides sales materials for Confidential Corporate.

SKILL:

DOS, MS Windows 3.x, 2000, XP, NT, ME, 7, 10

MS Word, MS Excel, MS Access, MS PowerPoint, MS Project 2007 and 2010, MS SharePoint

Adobe Acrobat Professional 7.0, 8.0, Adobe Photoshop, ScanFix 5.0, AutoPlay Media, Documentum, Track-It, Kana 5.0-7.0, CA Clarity, FORTRAN IV, C, C++, C#, VisualBasic.net, SQL Server 8, SAP CRM, SAP ERM, Joomla, Drupal, ASP.net, OLAP, MiniTab, IBM Maximo 6.2 and 7.5, ColdFusion, Java, Flex, Bugzilla