We provide IT Staff Augmentation Services!

Technical Writer Resume

5.00/5 (Submit Your Rating)

I would like to submit my resume for Instructional Designer position. My experience includes 12 plus years experience in designing and developing learning materialsfor:

  • Blended Learning
  • Curriculum development
  • ILT
  • CBT
  • WBT
  • Front End Analysis

I have developed ILT and WBT training for government and commercial companies utilizing the six levels of Bloom's taxonomy, Gagne's instruction design approach, and the ADDIE method. I work closely with subject matter experts to gather requirements and conduct needs assessments. My software skills include:

  • Dreamweaver
  • Captivate 4
  • Flash
  • Lectora, Knowledge
  • Presenter
  • Paint Shop Pro
  • Photo Shop
  • MS Office Suite
  • Adobe Presenter
  • Breeze Presenter
  • Vegas Video
  • Info Mapping

I just finished my contract with Delta Airlines. I am available to begin a new project as soon as possible. I can travel to the client\'s location to attend onsite meetings during the course of the training engagement.

Qualifications

Twelve years designing and developing instructor led and web based training for commercial and government projects by utilizing the six levels of Bloom's taxonomy, Gagne's instruction design approach, and the ADDIE method. Coordinate with subject matter experts and other personnel to ensure appropriate direction of the training content. Conduct quality control measures to ensure the training is accurate and consistent. Develop and manage the production of distributed learning courses.

Education

  • BS, Occupational Training and Development.

Experience

Confidential, Instructional Systems Designer, 02/2007 – 03/2009 - Contract

  • Designed complex, large scale curriculum that is cross-divisional and enterprise wide using Instructional Systems Design tools.
  • Acted as a performance consultant to key stakeholders in order to determine the best training solution, then designs metrics and measurement to determine if the solution worked.
  • Worked independently and on teams with other designers, subject matter experts, and facilitators to design curricula.
  • Served as a coach to other designers and a professional resource for designers and facilitators in the Delta Learning Community.
  • Designed curricula to include technology and strategies for learning and performance support.

Confidential, Consulting Project 03/2008 – 12/2009 – W@H Contract

  • Developed storyboards for various content, such as computer systems, customer service, and sales team.
  • Communicated with the project team (PM, SMEs, and other IDs) in a timely and effective manner.
  • Completed deliverables within the required timelines.
  • Created quality materials that met the project standards.
  • Informed the PM of any impending issues that may impact the timeline and scope of the project.
  • Provided the PM with status reports as necessary

Confidential, Instructional Systems Designer, 08/2006-02/2007
Contract Position (6 months) Develop training to support health services division developing training on hardware and software applications, analyze content, coordinate with SME, meet company standards, develop learning objectives, design training based on objectives, and determine assessment strategies.

Confidential, Human Resources Research Org., Instructional Systems Designer/Research Analysis 02/2005-08/2006

Instructional Systems Designer/Research Analysis for distance learning for Armor Crewman Advance Non-Commissioned Officer's Course. Task included production assignments, course layout, lesson management, curriculum organization and management, multiple client management and satisfaction, quality control, test design and development, product delivery, product revisions, and programming requirements. Established a professional relationship between military officers, government civilian employees, and multiple contractor teams.

Worked closely with the subject matter expert, graphic artist in developing web-based lessons. Used lesson plans, developed learning objectives, graphics, animations and check on learning's using the ISD Model ADDIE that all form the basics for quality instructional design. Created html pages using Dreamweaver®, Flash, and Paint Shop Pro.

Confidential, Instructional Systems Design Specialist, 08/2002-05/2004
Designed training to support new U.S. Army Recruiting Command (USAREC) doctrine through production assignments, lesson management, client satisfaction, quality control, test development, and product delivery. Supported USAREC in their efforts to develop recruiting doctrine and assisted in quality assurance, document format procedures, and product delivery. Provided input to the Project Manager by recommending process improvements.

  • Ensure educational quality of lesson designs by a team of a training developer, a subject matter expert, and two graphic artists
  • Produced over 20 hours of DL support of USAREC's Leadership and Professional Development Program (Delivered via the Web, USAREC University and the learning management system)
  • Produced over 35 hours of DL support for the U. S. Air Force's Customer Employment Resource Center delivered via CD-ROM based lessons, Family Support Center
  • Coach team in all aspects (educational and technical) of lesson development for the US Armor School
  • Interface with client to meet client expectations and manage project
  • Develop Instructional Design and Validation Documents
  • Conduct quality assurance reviews and coach team performance to correct deficiencies
  • Ensure development of overall course test for a learning management system that measures effectiveness of training program
  • Ensure efficiency and effectiveness of overall course style including interface design, background colors, toolbar functionality, and screen layout
  • Establish processes for development and review cycles
  • Utilize six levels of Bloom's taxonomy, Gagne's instructional design approach, and ADDIE method

Confidential, Training Developer/Technical Writer, 10/2001-08/2002

  • Developed Web and CD-ROM-based lessons
  • Advance User of Dreamweaver MX, WEB development software
  • Convert traditional lesson plans into training support packages within a specialized database
  • Developed lesson maps and documentation using Microsoft Visio and Excel software
  • Developed storyboards to integrate graphics and interactions for enhancement of key lesson objectives
  • Conducted research using technical manuals and Internet to support lesson development and to increase quality of illustrations, graphics and animations
  • Generated end of lesson test, graded examinations
  • Coordinated with Subject Matter Experts to ensure appropriate subject matter
  • (Metro College Program) United Parcel Service, Louisville, Kentucky, 01/2001-10/2001
  • Responsible for the proper placement of parcels on conveyor.
  • Monitored bar code scans to ensure proper package billing.
  • Attended University of Louisville as Metro college student.

Kentucky District Office for Confidential, 01/1998 - 12/2000

  • Executive Assistant to the District Superintendent
  • Maintained district budget in excess of (300K)
  • Drafted correspondence scheduled and planned annual events. Scheduled D.S. calendar and appointments
  • Arranged travel and lodging for conferences

Confidential, (Completed 20 years of service) Commander in Chief, U. S. Pacific Fleet, Pearl Harbor, HI, 11/1990-11/1997

  • Admirals Staff – Administrative supervisor, coordinated work for 7 military and 5 civilian employees
  • Drafted correspondence
  • Conducted professional development training for junior enlisted and non-commissioned officers
  • Mentored enlisted personnel to prepare them for their annual exams
  • Tracked each individual's progress to provide instruction and moral support.

Technology

  • Macromedia Dreamweaver
  • Macromedia Flash MX
  • Lectora
  • Power Point, MS Producer
  • Paint Shop Pro
  • Photo Shop
  • Captivate 4
  • Info Mapping
  • Vegas Video 9
  • MS Office Suite

Awards

  • Navy Commendation Medal
  • Navy Achievement Medal (2nd award)
  • Navy Good Conduct (5th award)

We'd love your feedback!