SUMMARY:

Detailed, organized multi - tasker and team player with over 25 years of experience in government contracting. Specialized skills include technical writing, editing, proofreading, documentation quality assurance (QA), desktop publishing, and documentation configuration management (CM). Strong knowledge of MS Office applications and able to work well in high pressure environments. Writing assignments have included system user manuals and task procedures.

TECHNICAL SKILLS:

Software Skills: MS Office Suite, Redmine, RoboHelp, Rational, Rally, Netscape, Doc-To-Help, Paint Shop Pro, SnagIt, GroupWise, Visio, CMVC, QuarkXPress, Wiki, PVCS Tracker, PVCS Version Manager, Subversion, ShareCenter and SharePoint

EXPERIENCE:

Confidential

Technical Writer/Editor

Responsibilities:

• Edit and proofread deliverables, ensuring conformance with time schedules, quality assurance/project guidelines, and formats.
• Support delivering documents by PGP encryption

Confidential, McLean, VA

Technical Writer/Editor

Responsibilities:

• Wrote, edited, and proofread deliverables, ensuring conformance with time schedules, quality assurance/project guidelines, and formats.
• Documentation includes test plans, test reports, procedures, design documentation, requirements documentation, meeting minutes, weekly/monthly/yearly status reports, user manuals, and PowerPoint briefings
• Attended meetings and edited meeting minutes
• Created and maintained document standards, including the project style guide and document templates

Confidential, Fairfax, VA

Technical Writer/Editor

Responsibilities:

• Wrote, edited, and proofread deliverables, ensuring conformance with time schedules, quality assurance/project guidelines, and formats.
• Documentation includes test plans, test reports, procedures, design documentation, requirements documentation, weekly/monthly/yearly status reports, user manuals, and PowerPoint briefings
• Created and maintained document standards, including the project style guide and document templates
• Assisted with CMMI Level 2 Audit
• Maintained the documentation CM library in ShareCenter
• Helped develop and maintain Change Request (CR) process in Redmine
• Assisted Process team writing SOPs and processes

Confidential, Alexandria, VA

Technical Writer/Editor

Responsibilities:

• Wrote, edited, and proofread deliverables, ensuring conformance with time schedules, quality assurance/project guidelines, and formats.
• Documentation includes test plans, test reports, procedures, design documentation, requirements documentation, weekly/monthly/yearly status reports, user manuals, and PowerPoint briefings
• Took and transcribed meeting minutes from project team meetings
• Updated administrative documents, including the project organization chart, team directory, and team distribution lists
• Created and maintained document standards, including the project style guide and document templates

Confidential, Washington, DC

Technical Writer/Editor

Responsibilities:

• Write, edit, and proofread deliverables, ensuring conformance with time schedules, quality assurance/project guidelines, and formats. Documentation includes test plans, test reports, procedures, design documentation, requirements documentation, weekly/monthly/yearly status reports, user manuals, and PowerPoint briefings
• Maintain the internal documentation CM library in SharePoint
• Deliverable project deliverables in SharePoint
• Update administrative documents, including the project organization chart, team directory, and team distribution lists
• Work on DHS HCBS Intake Help Desk
• Create and maintain document standards, including the project style guide and document templates
• Create and main Standard Operating Procedures (SOPs)
• Onboard and offboard new and departing project personnel

Confidential, Fairfax, Virginia

Technical Writer/Editor

Responsibilities:

• Wrote, edited, and proofread deliverables, ensuring conformance with time schedules, quality assurance/project guidelines, and formats. Documentation included test plans, test reports, procedures, design documentation, requirements documentation, weekly/monthly/yearly status reports, user manuals, and PowerPoint briefings
• Took and transcribed meeting minutes from project release team meetings
• Worked directly with appropriate team members to document all aspects of the software design, operation, and administration
• Maintained the internal documentation CM library in Subversion and SharePoint
• Provided documentation CM support by uploading deliverables into the customer documentation library and tracking documents through customer acceptance
• Updated administrative documents, including the project organization chart, team directory, and team distribution lists
• Created and maintained document standards, including the project style guide and document templates

Confidential, Herndon, Virginia

Data Management Technical Writer/Editor

Responsibilities:

• Wrote, edited, and proofread deliverables, ensuring conformance with quality assurance/project guidelines.
• Documents included test plans, test reports, procedures, design documents, monthly status reports, user manuals, briefings, and training manuals
• Worked directly with software engineers and other appropriate Team members to document all aspects of the software design, operation, and administration
• Worked with the Quality Assurance (QA) team to build documentation procedures and incorporated QA findings into documentation, as well help to prepare the project for CMMI Level 5
• Created and maintained document standards, including the GCSS SD&I Style Guide and document templates
• Obtained release approval on all documents and worked with the CM team to ensure accurate and timely deliveries

Confidential, Fairfax, Virginia

Data Management Technical Writer/Editor

Responsibilities:

• Wrote, edited, and proofread deliverables, ensuring conformance with quality assurance/project guidelines.
• Documents included test reports and procedures, design documents, monthly status reports, and training manuals
• Scheduled, completed appropriate forms, worked with authors, coordinated document flow and signoff, and attended meetings and briefings
• Performed desktop publishing and document configuration management
• Supported QA product evaluations
• Logged and baselined project deliverables

Confidential, Merrifield, Virginia

Document Production Technical Writer/Editor

Responsibilities:

• Scheduled, edited, completed appropriate forms, worked with authors, performed desktop publishing, coordinated document flow and signoff, proofread, coordinated document delivery, and provided document status reporting of assigned documents
• Supported document quality assurance product evaluations