Technical Writer Resume

Position Wanted: Project Auditor/Analyst

SKILLS:

Compile and edit procedures, manuals, and specifications

Interact with engineering, management, and affected stakeholders

Publish and maintain procedures in Documentum (EDMS)

Create, status, and maintain records of documentation

Provide supportand trainingfor documentation

Excellent verbal and written communication

SOFTWARE: Word, Outlook, Visio, Excel, Adobe Acrobat.

WORK EXPERIENCE:

Confidential

Technical Writer, Contract Employee to

Formatted, edited, and proofread Job Plans

Converted legacy documents toMaximo for SharePoint processing

Interacted with engineers and technicians to achieve consistency

Provided quality assurance check for all document deliverables

Prioritizedwork product to achieve expected completion dates

Confidential

Configuration Assistant, Contract Employee to .

Achieved organization of physical Technical Data Package files

Compiled and categorized engineering files (Drawings, specifications, processing)

Verified Technical Data Package Files

Compiled spreadsheet for Technical Data Packages

Confidential

Ops & Processing Staff II: ISO Coordinator, Technical Writer

Realized excellent reviews of documentation processing by third - party auditors

Attained reduction in engineering procedure processing time

Achieved consistent formatting of engineering procedures

Maintained viable documentinformation in Documentum

Assisted stakeholders in following procedures and achieving results

Selected and editedcharts, drawings, and graphs for procedures

Ordered hardware andsoftware, reconciled computer inventory

Achieved above average document review production

Trained two peers and a manager in document review procedures

Confidential

Contract Employee at United Space Alliance: Work Control Coordinator

Completed Work Instruction Change Records

Incorporated changes to engineering procedures

Achieved project control for five simultaneous flows

Assembled documents via work orders

Delivered rush documents to work processing areas

Operated high-volume copier

Set up and operated hydraulic 3-hole paper punch

Confidential, Jacksonville, FL 9

1 Independent Drive, Jacksonville, FL

Claims Evaluator at The Prudential (Contract Employee)

Examined agent files and complaint reports to identify legitimate complaints

Reported agent complaints to NASD (National Association of Securities Dealers)

Trained two fellow temporary employees in the complaint review process

Supervised collection and distribution of case files during a location change

Performed job function in limited space.

Achieved highest production of single-day processed complaints

Reported viable claims to the National Association of Securities Dealers

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