Computer Technician Level IV Resume Houston, Texas - Hire IT People

SUMMARY:

Dedicated IT Professional who delivers highly effective background with IT systems and Projects. A career history of providing superior levels of product and unparalleled service. Honed communication skills easily connect with diverse groups including end users. Astute learner who quickly grasps highly technical material, ramps up to tasks rapidly and deliver services with complete professionalism. Builds customer satisfaction, product excellence, High - energy work ethic, excellent interpersonal skills, and sound decision making.
Server Repair Bilingual New Product introductions
Software installation TCP/IP settings Microsoft Office (Word, Outlook, Excel)
Computer testing ISO 9000 Manufacturing

PROFESSIONAL EXPERIENCE:

Confidential, Houston, Texas

Computer Technician Level IV

Troubleshoot HP servers Such as: HPE ProLiant Gen7, 8 and 9 Blade Servers, HPE ProLiant Gen7, 8 and 9 DL servers Series, HPE ProLiant Gen7, 8 and 9ML servers Series, HPE ProLiant XL Gen8, 9 Serve rs series, and HPE ProLiant SL Gen7and 8 Node Server s.
Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, WAN, LAN.
Performed OS installation, Microsoft office, BIOS settings, CPU settings, ILO settings, RAID settings.
Experienced in DHCP Settings, Static IP address.
Knowledge of how to create Users and Assign Permission. Create partitions in hard drive.
Assisted in the installation and updating of software, as well as the setup and troubleshooting of all equipment.
Strong analysis and problem-solving skills to identify issues or breakdowns in processes.
Review and analyze test failure data.
Performed Equipment maintenance and repair.
Supported the training of new employees.
Operates multiple machines and simultaneously supports quality assurance.

Confidential, Houston, Texas

Computer Technician

Worked on Racks. This includes configuring Switches and creating templates as per customer’s requirements.
Executed the scripts and make sure all the customer’s requirements have been met according to the test document provided.
Repaired servers and performed necessary testing to deliver products on time.

Confidential, Houston, Texas

Computer Technician

In charge of production testing in test processes.
Support manufacturing test processes for new and sustaining products.
Review & analyze test failure data.
Provide technical test problem resolution to board/system integration test.
New product introduction to manufacturing and training production personnel on test methods.
Follow all guidelines set by ISO 9000.
Perform Equipment maintenance and repair.