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Technical Writer Resume

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SUMMARY:

  • Organized, technology - focused, efficiency-driven, deadline-oriented, problem-solver with extensive writing, editing, design, marketing, programming and project management experience seeks challenging opportunity.
  • Writing concise, clear and persuasive copy that sells products and services
  • Researching, writing and editing procedures, proposals and advertising copy
  • Making complex topics understandable to general audiences
  • Quickly understanding technical concepts
  • Extensive layout and graphic design experience
  • Designed, built and maintained Microsoft Access databases to increase efficiency and save money
  • Created style standards and improved processes
  • Word, SharePoint, Access, Visual Basic, Sagent, Excel, PowerPoint, Visio, Photoshop, Illustrator, InDesign

EXPERIENCE:

Technical Writer

Confidential

Responsibilities:

  • Researching, writing and editing procedures for regulatory compliance
  • Interviewing and working closely with SMEs
  • Helped create an efficient, standard process for approvals
  • Created a procedure style guide
  • Helped Colonial become a FNMA Five - Star Servicer

Copywriter

Confidential

Responsibilities:

  • Researched, wrote, edited and published copy for in - store price tags
  • Managed multiple projects at once under daily and weekly deadlines
  • Increased efficiency and reduced costs by implementing process improvements
  • Designed and maintained an MS Access database to track, update and organize jobs.
  • Trained others on internal processes and software applications
  • Created a style guide to set consistent sign standards
  • Worked closely with other teams to ensure accuracy, legality and cost-efficiency of all projects

Technical Writer

Confidential

Responsibilities:

  • Researched, wrote and edited information for internal help applications

Marketing Manager

Confidential

Responsibilities:

  • Researched, wrote and published proposals that generated $200,000 in new business
  • Designed layouts and located graphics for proposals

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