Technical Writer Resume
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SUMMARY:
- Organized, technology - focused, efficiency-driven, deadline-oriented, problem-solver with extensive writing, editing, design, marketing, programming and project management experience seeks challenging opportunity.
- Writing concise, clear and persuasive copy that sells products and services
- Researching, writing and editing procedures, proposals and advertising copy
- Making complex topics understandable to general audiences
- Quickly understanding technical concepts
- Extensive layout and graphic design experience
- Designed, built and maintained Microsoft Access databases to increase efficiency and save money
- Created style standards and improved processes
- Word, SharePoint, Access, Visual Basic, Sagent, Excel, PowerPoint, Visio, Photoshop, Illustrator, InDesign
EXPERIENCE:
Technical Writer
Confidential
Responsibilities:
- Researching, writing and editing procedures for regulatory compliance
- Interviewing and working closely with SMEs
- Helped create an efficient, standard process for approvals
- Created a procedure style guide
- Helped Colonial become a FNMA Five - Star Servicer
Copywriter
Confidential
Responsibilities:
- Researched, wrote, edited and published copy for in - store price tags
- Managed multiple projects at once under daily and weekly deadlines
- Increased efficiency and reduced costs by implementing process improvements
- Designed and maintained an MS Access database to track, update and organize jobs.
- Trained others on internal processes and software applications
- Created a style guide to set consistent sign standards
- Worked closely with other teams to ensure accuracy, legality and cost-efficiency of all projects
Technical Writer
Confidential
Responsibilities:
- Researched, wrote and edited information for internal help applications
Marketing Manager
Confidential
Responsibilities:
- Researched, wrote and published proposals that generated $200,000 in new business
- Designed layouts and located graphics for proposals