TECHNICAL SKILLS:

Proficient using Access, Confluence, Microsoft Excel, Power Point, Project, Publisher, Word, Outlook, PeopleSoft, Salesforce, SAP, SharePoint, Visio, Video teleconferencing, Stock Plan Administration, Equity Edge 7.0, RIM/Open Context

PROFESSIONAL EXPERIENCE:

Confidential

Technical Writer

Responsibilities:

• Work as a member of a team to provide analysis to support Database project initiatives.
• Responsible for analysis conforming to customer standards and requirements.
• Work closely with Leidos development teams and customer multi - discipline teams to identity and document project artifacts across the SDLC and business operations to meet both Leidos and the customer’s needs.
• Responsible for decomposing meeting discussions into items of record and action and document these items.
• Able to identify and document business, program, and application requirements, and technical specifications.
• Prepare presentations using Microsoft PowerPoint.
• Experience in database project teams.

Confidential

Technical Writer

Responsibilities:

• Participated in cyber panels, meetings and working groups as technical writer and summarizes the forum’s pertinent activities, discussions, and/or decisions.
• Produced written documentation of minute results.
• Responsible for the preparation, review, revision and maintenance of documents and artifacts.
• Organized material and completed writing assignments according to set standards regarding clarity.
• Maintained an electronic documentation library (SharePoint, IASE Intelink,etc).
• Worked as a member of a team to ensure production of quality written products.
• Worked with subject matter experts and facilitated document review meetings to verify content.

Confidential

Technical Writer

Responsibilities:

• Assisted in the drafting and editing process for various requirements and purchasing contracts.
• Responsible for the assembly of contract documents in preparation for the bidding process.
• Responsible for the filing both electronic and hard copy documents related to contracts.
• Assisted with the tracking of contract use by accessing SAP and US Bank to determine spend levels and maintained that information in a separate spreadsheet.
• Prepared contract renewals, change orders and justification documents; then maintained and tracked that information.
• Prepared shopping carts for both single purchases and requirements contracts.
• Responsible for the filing and maintenance of contracts in the RIM system.
• Prepared written documentation, standard operating procedures, forms, spreadsheets, etc. from written materials or from conducting interviews to determine needs.
• Back up for EMS system by providing assistance with room reservations and trouble shooting.

Confidential

Account Manager

Responsibilities:

• Accurately and compreh ensively responded to the needs of physician accounts.
• Regularly called each account to assess the need for test kits and testing agreements.
• Regularly provided each account an update on the number and type of tests performed, and status of reimbursement from data obtained from billing and collections.
• Fielded calls/inquiries from physician accounts, independent account managers and independent sales organizations.
• Entered data into Salesforce relating to each interaction with the accounts.
• Updated and created SOP’s for each daily task.

Confidential

Proposal Technical Writer

Responsibilities:

• Researched and gathered technical information for use in proposal development activities.
• Wrote corporate experience and past performance sections, interfaced with program managers on contract specifics.
• Assisted the Proposal Manager in developing the Red Team evaluation package.
• Wrote sections within the management plan on topics regarding staffing, recruiting, transition, reporting, quality management, risk, and key personnel.
• Edited, standardized, and made changes to material prepared by other personnel.

Confidential

Technical Writer

Responsibilities:

• Reviewed Request for Proposal (RFP) requirements, developing responses to RFP, and RFI’s.
• Responsible for technical review, writing and editing of Program Management Plan, Configuration Management Plan, Quality Assurance Plan, Site Health and Safety/ Accident Prevention Plans.
• Edited technical documents, specific to defense contracts/agencies; such as procedure manuals and service manuals, concerned with installation, operations, and maintenance of electronic, electrical, mechanical and other equipment.
• Responsible for writing, compiling and submitting government contract deliverables.
• Member of a proposal team that secured $28M+ Global Sustainment Task Order.
• Project analyst for PAC-RIM Project Manager and region leads.
• Moderated weekly meetings, tracked vacation time and updated maintenance schedules for PAC-RIM.
• Assisted with processing Deltek/expenses, purchase card reports and visit requests at naval bases for ATFP technicians.
• Assisted with building the Physical Security Center of Excellence program website and developed a SharePoint site for Program.

Confidential

Part-Time Coffee Barista

Responsibilities:

• Provided top notch customer service to patrons.
• Adhered to the stringent policies and procedures in accordance with the food safety laws.

Confidential

Stock Plan Administrator

Responsibilities:

• Implemented and Managed Employee Stock Purchase Plan (ESPP) and Online Grant Agreement Process.
• Assisted auditors in creating Equity Narrative for SOX compliance.
• Prepared new hire option grants, Restricted Stock Awards and stock option exercises for participating employees.
• Responded to employee requests for information concerning Employee Stock Options, and ESPP.

Confidential

Temporary Employee

Responsibilities:

• Various temp assignments.

Confidential

Merchandising Services Coordinator

Responsibilities:

• Responded to Request for Proposal (RFP), and Request for Quote (RFQ), pricing & contract updates.
• Prepared financial and sales analysis reports for the Senior VP of Marketing and Government Sales.
• Maintained databases that aided the Purchasing Coordinators with managing the online ordering system.
• Updated pricing data, product descriptions, and other miscellaneous data changes.
• Responsible for the maintenance of the entire product line database; reported changes to the Senior Vice President.
• Developed and maintained a comprehensive product/vendor collaterals library.

Confidential

HR Plan Administrator

Responsibilities:

• Managed Equity Edge database.
• Managed grant agreement system and HR files, prepared stock-option reports for Sr. Management.
• Prepared extensive reports for the Board of Directors, Compensation Policy Committee related to equity-based compensation plans.
• Assisted in new hire orientation with respect to benefits and payroll, assisted in coordinating benefits meetings.
• Designed, administered and maintained company’s first historical records system that provided a single source, information database used extensively by HR Department and Senior Management.