WORK HISTORY:

Confidential, Washington, DC

Technical Writer

Responsibilities:

• Perform work duties from Project Work Statement equally between two Work Streams: Communication Support and Functional Analysis Support.
• Perform all writing, editing, and graphical representation of technical information for technical and non - technical personnel.
• Participate in the entire systems development life cycle (SDLC) process.
• Gather data-exchange requirements for EPA Compass (financial system) and e-Manifest (Hazardous Waste Electronic Manifest System):
• Data exchange from Pay.gov to Compass
• Data exchange from Compass to e-Manifest
• Data exchange from e-Manifest to Compass
• Gather data-exchange requirements for EPA IDOTS IA Module (EPA-wide Interagency Agreements tracking system).
• Prepare Testing Scripts for User Acceptance Testing (UAT) within IDOTS IA Module.
• Take meeting minutes for EPA Office of General Counsel requirements-gathering meetings.
• Participate in requirements-gathering sessions for the EPA ULO (unliquidated obligations) project under the Drinking Water State Revolving Fund (DWSRF).
• Refine data exchange, security, infrastructure lists and reporting requirements among all Office of Technology Solutions’ Divisions (Application Management Division AMD ; Business Support Division BSD ; Program Executive Division PED ; System Research & Development Division SRDD ; Information Management & Security Division IMSD ).
• Initiated kick-off for the WIFIA (Water Infrastructure Finance and Innovation Act of 2014) program meeting, the federal credit program administered by EPA for eligible water/wastewater infrastructure projects to accelerate investment in America’s water/wastewater infrastructure.
• Act as scribe for weekly e-Invoicing meeting (take minutes, including capturing key decisions and actions plans; deliver minutes to all stakeholders; file in appropriate electronic repositories).
• Update and maintain Compass Version Enhancement (CVE) 2 Communications Plan for use with EPA’s financial management system.
• Data-enter requirements into Serena Dimensions RM (web-based requirements management software) for requirements-tracking.
• Utilize Confidential Box cloud management for storage of client deliverables and file-sharing.
• Maintain storage of all Team Confidential files in two client sites and Confidential site.
• Work performed at client site at 1300 Pennsylvania Avenue (Ronald Reagan Building and International Trade Center).

Confidential, Reston, Virginia

Technical Writer

Responsibilities:

• Work 100% remote as a sub with a team of five Confidential (the prime) contractors.
• Work on a C2C (corp-to-corp) basis through own State corporation (i.e., operate as a subcontractor to the prime).
• Support the CECOM LRC (Logistics Readiness Center) Fleet Management Initiative.
• Perform technical writing of Condition Based Maintenance Plus (CBM+) integration into the Enterprise Product Life Cycle Management Integrated Decision Environment (EPLM IDE)
• Wrote ad hoc reports, such as the 80-page “Variable Message Format Maximum Message Project Report,” (VMF is a communications protocol used in communicating tactical military information).
• Wrote, edited, and continually update the monthly due deliverable “Hardware/Software Integration Plan” (i.e., upgrading all systems to Windows 10 and the use of PTC Windchill, a Product Lifecycle Management (PLM) software product).
• Collaborate in resolution of all technical writing issues with other remote coworkers.
• Perform all technical writing tasks for all client deliverables (advanced IT applications).
• Wrote the following instruction guides:
• “Process Change Request Instruction Guide”
• “Help Desk Request Instructions Guide”
• “Technical Design Overview of the Risk Register Application in SharePoint”
• “Register Deployment and Configuration Guide”
• Maintain active subcontractor errors-and-omissions insurance, including:
• Worker’s Compensation - Full Coverage
• Comprehensive General Liability Coverage - $1,000,000 per occurrence, $2,000,000 General Aggregate
• Comprehensive Automobile Liability Coverage - $1,000,000

Confidential, Washington, DC

Principal Investigator (Technical Writing)

Responsibilities:

• Gather Value of Statistical Life (VSL)* data (i.e., the additional cost individuals are willing to bear for improvements in safety /reductions in risks that reduce the expected number of fatalities by one in a million) from the regulations.gov website, a repository used by 35 different federal agencies for announcing Notices of Proposed Rules and Final Rules many of which are open to public comment, some of which receive hundreds of thousands of public comments.
• Hired as technical lead for overall project working remotely from Washington, DC with CDC Economists in Atlanta, Georgia.
• Manage every aspect of contract (de facto Project Manager; contractual Project Manager delegated all responsibilities of this contract).
• Set up and conducted contract kick-off; draft all deliverables.
• Conduct biweekly teleconference with CDC staff at the Chamblee Campus in Chamblee, Georgia.
• Prepare biweekly teleconference agenda; forward to client in advance of meeting.
• Take and write biweekly teleconference minutes; submit to client after meeting.
• Responsible for compiling statistical dollar values of VSL for the period 2011 through 2016 only with a view to pinpoint a new VSL dollar number (currently in the $9 million to $12 million range).
• Responsible for compiling scholarly references related to compilation of VSL data; data is for exporting into EndNote reference management software.
• Search, compile, aggregate and report all statistical data concerning the benefit of preventing fatalities as measured by VSL.
• Gleaned literary references from hundreds of original source documents in bibliography form, e.g., CITATION Kni10 \l 1033 .
• Responsible for writing Final Report on overall project.

Confidential, Arlington, Virginia

Technical Writer

Responsibilities:

• Serve as SharePoint Technical Writer on the United States Department of Veterans Affairs (VA) Production Development, Asset Management Division contract. VA Production Development hosts over 1,200 unique SharePoint sites at the multiple terabyte level of information retention. Confidential is the sub working with Technatomy, the prime, located in Fair Oaks, Virginia.
• Write, rewrite, edit, and serve as final review of all technical documents related to SharePoint development of the VA PD SharePoint sites.
• Update SharePoint Web Development plan as a monthly deliverable.
• Update SharePoint System Design Document as monthly deliverable.
• Update Biweekly Status Report as biweekly deliverable.
• Edit IT designs and mockups for posting on VA internal sites.
• Work is conducted at six locations, involving considerable telework, teleconferencing, Skype Business meetings, and WebEx meetings.
• Telework from home (20%), work at prime location (35%), work at Confidential office (5%), work at three different VA sites within Washington, DC (1st Street, G Street, Vermont Avenue) (40%).
• Work involves constant travel to various locations in fulfillment of contract; drive over 200 miles a week to satisfy terms of contract.
• Edit technical proposals for Confidential, as requested (e.g., edited major Defense Intelligence Agency proposal, written by several subs, in order to create a single voice throughout the proposal).
• Participated in over 100 teleconferences conducted from numerous locations throughout the United States.

Confidential, Bethesda, Maryland

Senior Technical Editor

Responsibilities:

• Prepare written rules and regulations and standard operating procedures (SOPs) relating to the legal operation of the Department of Research Programs (DRP) making DRP audit-friendly.
• Maintain Investigator’s Guide for use by medical doctors submitting research and protocol in accordance with Institutional Review Board (IRB) requirements relating to human subject’s research.
• Designed, implemented, and maintain DRP SharePoint library (solely responsible for all contents as the SharePoint Administrator).
• Interface with section leaders and team members of DRP’s Biomedical Research Laboratory (BRL), Center for Nursing Science & Clinical Inquiry (CNSCI), Research Protocol Development, Research Administration, and Research Oversight and Compliance Office (ROCO) on technical editing work and eliciting stories from or their outside contacts to secure contributing articles for the DRP monthly newsletter.
• Solicit non-DRP, Command-wide doctors, scientists, and researchers and interview same eliciting stories for inclusion in DRP monthly newsletter.
• Shoot over 1,000 digital photos a month using Nikon D3200 camera; perform digital technical editing of photos selecting only the best for use in the monthly newsletter and posting to the DRP Intranet/Internet sites.
• Share massive quantities of photos (up to 2GB at a time) of pictures taken at Command events using professional 24.2 mega pixel camera using Army Missile and Research, Development and Engineering Command (AMRDEC) Safe Access File Exchange (SAFE) with WNRMMC Public Affairs Office (PAO) and other Command departments.
• Implemented Document File Naming Standardization File Coding System for document version control (previously nonexistent on the WRNMMC campus).
• Recommended creation of logo for DRP creating a sense of pride for DRP’s fifty employees as the research focal point on the WRNMMC campus.
• Appointed GDIT Continuity of Operations Plan (COOP) Officer for GDIT staff on Contract (i.e., responsible for knowing where everyone on the GDIT contact is located, contacting all GDIT Contractors in the event of an emergency, and potentially securing all GDIT Contractors - offered own living quarters as gathering place if needed).
• Host the monthly Research Roundtable attended by researchers initiating or conducing ongoing research.
• Stand in place of Department Chief (a full colonel position) for various meetings, events, and gatherings when the Chief is out or has conflicting meeting times.
• Set up and arranged “2015 Research and Innovation Month,” WRNMMC’s premier annual research event where over 200 medical students, interns, and clinicians prepare and display posters of their Institutional Review Board-approved medical research; events include Aware for All, National Capital Region Research Competitions (Poster Display Week, Poster Competitions, Research Symposia), and the Spring Research Summit (involves participation of over 1,000 military medical staff).
• Work with Command-wide scientists, researchers, and medical doctors to develop research protocols covering the array of current military medical research, including laser-ablation surgery, 3D medical applications (i.e., three-dimensional printing), the gait (i.e., walking) laboratory, prosthetics, etc.

Confidential, Crystal City, Virginia

Principal Technical Editor

Responsibilities:

• Served as the Principal Technical Editor in the Communications and Marketing Team
• Edited all weekly Meeting Agenda and Meeting Minutes for the Dissemination & Communication of Best Practices and Outreach Support (DCBPOS) office.
• Edited After Action Reports (AARs) for outreach visits to domestic and overseas military installations.
• Edited email blasts to 10,000 recipients.
• Edited blurbs and promotional language introducing new products.
• Edited social media material for use on Facebook, Twitter, monthly webinar news articles, and the “Featured Content” section of the DCoE home page.
• Edited all written text for dissemination of health and clinical material related to traumatic brain injury across the DoD, veteran and civilian communities.
• Edited PowerPoint slides, presenter scripts, summary, resources list used in monthly webinars among 500 to 1,500 live nationwide/worldwide participants (i.e., various military and civilian health care providers, including physicians, nurses, social workers, occupational therapists, physical therapists, and psychologists) who earn Continuing Education Units (CEUs) and Continuing Medical Education (CME) credits approved by the Accreditation Council for Continuing Medical Education (ACCME), American Psychology Association (APA) Continuing Education (CE) credits, and American Medical Association (AMA) Physician's Recognition Award (PRA) credits.
• Edited Access database text ensuring standardization of text.
• Reviewed the design and development of marketing brochures, conference programs, public relations announcements, and other materials for all marketing and outreach activities.
• Interfaced with writers, illustrators, word processors, and Subject Matter Experts (SMEs) in coordinating/preparing final edited copy of all publications.
• Ensured documents meet customer specifications and adhere to standards for quality, graphics, format, and style.
• Updated and maintained both the DCoE and parallel GDIT SharePoint site (i.e., storage, retrieval, rearrangement, and archiving hundreds of gigabytes GB worth of files resulting in massive terabyte TB -level databases) containing all project-related files allowing instant retrieval.
• Audited files within SharePoint ensuring that team members are posting files accurately and on time.
• Created and maintain DCoE product name master list consisting of over 400 product names.

Confidential, Falls Church, Virginia

Technical Writer/Scheduler

Responsibilities:

• Prepared weekly Status Report for the President of Confidential, as compiled from Confidential Directors and Program Managers throughout the company.
• Supported the Confidential Applications Support Center (ASC) and Operations Support Center (OSC) teams by preparing, updating, and finalizing written technical deliverables for Confidential clients.
• Populated, maintained, and transferred massive amounts (i.e., million word) of Information Technology (IT) data within thousand-page Defense Health Services Systems Requirements Worksheets (DRWs) (including BOXI, ESSENCE, FHIE, JMLFDC, M2, PEPR, PHIMT, PORTAL, SERENA), which serve as the Defense Health Services Systems (DHSS), Military Health System’s (MHS) IT information repository (see), the largest health IT acquisition program within DoD, which improves the quality and access to healthcare for America’s wounded warriors and armed forces in 59 military hospitals and over 600 medical and dental clinics worldwide.
• Worked in a virtual-only environment with minimal printouts or hard copies.