Consulting Senior Principal Technical Writer Resume Tewksbury, MA - Hire IT People

SUMMARY:

The authoring and managing superior technical documentation for cutting edge software/hardware products and solutions.

TECHNICAL SKILLS:

Tools: Madcap Flare 11.0, MS - Office 365, FrameMaker (v10.0), RoboHELP /HTML 8.0, Author IT (XML), Apache Subversion, Confluence, Adobe Acrobat, VMWare SRM, Agile Development, SDLC, DITA, Info Mapping

OS: Red Hat Linux, Sun, Solaris, Windows 10, 0S/400 V5R1

Platforms: PC, MacIntosh, Sun, HP, IBM eServer iSeries, Dell Penguin

PROFESSIONAL HISTORY:.

Consulting Senior Principal Technical Writer

Confidential, Tewksbury, MA

Responsibilities:

Responsible for documenting program migration strategy for enterprise-level cloud architecture, including Service Design Packages, and Quick Start guides.

Contracting Principal Technical Writer

Confidential, Chelmsford, MA

Responsibilities:

Responsible for Flare-based device manuals and ancillary documents, including SolidWorks Cad images, supporting the use of data processing modules used within commercial and military applications and networked systems.

Contracting Principal Technical Writer

Confidential, Andover, MA

Responsibilities:

Responsible for authoring IT Disaster Recovery Runbooks (SOPs) for 20 pharmaceutical laboratory applications, and the IT infrastructure supporting them.
Documented procedures required to failover and failback applications and associated data between Andover Production IT infrastructure, and Totowa, NJ Disaster Recovery IT site.

Contracting Principal Technical Writer

Confidential, Lexington, MA

Responsibilities:

Authored RoboHELP HTML online help systems, APIs and end-user documentation for Space Situational Awareness analysis tools (classified), developed in Java, within Eclipse IDE.
Authored all end-user documentation supporting DoD-funded, secure cloud-based (SIPRNET), data provisioning technology (classified), supporting DoD/USAF strategic initiatives.

Contracting Principal Technical Writer

Confidential, Groton, CT

Responsibilities:

Authored ISO/IEC 26514-compliant (SOP) manuals and a RoboHelp HTML-based online help system for HP ServiceCenter v6.2, and performed User Acceptance Test scripts for ServiceCenter rollout.
Documented SharePoint deployment SOPs for technical staff supporting enterprise-scale SharePoint multi-Server Farm environment.

Consulting Principal Technical Writer

Confidential, Westborough, MA

Responsibilities:

Authored Quark XML Author DITA-based Training Modules for Confidential ’s Electricity Distribution Operation Transformation (EDTO) initiative.

Contracting Principal Technical Writer

Confidential, Acton, MA

Responsibilities:

Authored and maintained end-user documentation for WiFi and WiMax wireless test systems used to qualify wireless service providers, and Implemented documentation processes to improve integration of documentation.

Lead Technical Writer

Confidential, Bedford, MA

Responsibilities:

Authored documentation supporting Confidential ’s Hammer XMS, an M2M (wireless), IP and TDM-based call monitoring system, including Design and Functional Specifications, a browser-based Online Help system, User, Administrator, Software and Hardware Installation, and SNMP Guides.

Consulting Principal Technical Writer

Confidential, Islandia, NY

Responsibilities:

Authored manuals and online help describing the installation, configuration and use of BrightStor Storage Resource Management client/server software.

Principal Technical Writer

Confidential, Waltham, MA

Responsibilities:

Authored documentation for Enterprise Firewall for IBM iSeries platform, including Installation, Implementation, Reference guides, and Online Help systems.

Principal Technical Writer

Confidential, Marlboro, MA

Responsibilities:

Responsible for all documentation supporting high-speed design, analysis, verification and signal integrity software tools used to design printed circuit boards.

Software Technical Writer

Confidential, Chelmsford, MA

Responsibilities:

Responsible for documenting ASICs design flow methodology for design verification, Static Timing Analysis, and RTL/Gate Equivalence Checking.
Documented software programs used to translate and back-annotate Electronic Design Automation (EDA) data files between Printed Circuit Board design applications.

Senior Technical Writer

Confidential, Milford, MA

Responsibilities:

Authored end-user, and field engineering support documentation for tape backup and RAID systems, including User Manuals, and Field Service Manuals.

Proposal Writer

Confidential, Vergennes, VT

Responsibilities:

Authored responses to prime contractor requests for proposal for avionics components, including fuel quantity systems and helicopter main rotor torque sensors.

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Consulting Senior Principal Technical Writer Resume

Tewksbury, MA

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