Program & Project Manager Resume

SUMMARY

Technical Writer & Content Development Expert leveraging a creative mind and a passion for culture, diversity, and positive change to market enduring global and regional brands . Thought leader devoted to teamwork who thrives on creative expression while remaining grounded in client expectations. Independent thinker with a diverse career bridging marketing, technical documentation, and creative writing .

AREAS OF EXPERTISE

Technical Communications
Print & Digital Content
Stakeholder Messaging
Message Development
Information Management
Content Management

PROFESSIONAL EXPERIENCE

Program & Project Manager

Confidential

Responsibilities:

Created strategic stakeholder messaging for integrated communications ranging from process documentation to marketing and public relations ( PR ) communications , specializing in technology and finance sectors.
Founded and directed a technically - oriented communications consulting agency , spearheading a high volume of technical communications projects , such as development of SOP / QA manuals , user guides , white papers , process documentation , case studies , corporate brochures , marketing collateral , and executive-level speeches .
Developed global technical marketing collateral for print and web publications for IBM's complete eServer product line , collaborating cross-functionally to develop content for both internal and external audiences .
Designed and developed web-based interactive training packages, consulting with SMEs and other content stakeholders to ascertain project scope and content in order to learn and communicate complex material .
Produced content concerning various software environments , obtaining familiarity with enterprise , software as a service ( SaaS ), dedicated , and virtualized infrastructures .
Directed a range of strategic programs and tactical projects on behalf of Volvo Trucks, including developing documentation for a web-based information system, creating the technical and conceptual basis for marketing a new generation of trucks, and providing content for articles for domestic and international publications .
Provided technical documentation for a ground-breaking channel marketing tool on behalf of Zift Solutions.

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