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Content Marketing Manager Resume

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PittsburgH

SUMMARY:

In marketing, I've gained some valuable skills, but I've also learned that what I truly enjoy is technical writing. I started as a tech writer in 2003, and I am thorough, concise, and self - editing. I love to help people to learn and understand difficult concepts and procedures painlessly. I’m also a language buff (fluent in Japanese), so deciphering code languages intrigues me.

SKILL:

  • End user help, tutorials, user guides, and API documentation
  • Grammar, spelling, and punctuation editing
  • SME information retrieval
  • HelpStudio, RoboHelp, and SnagIt
  • HTML, HTML5, and wiki markup
  • GitHub flavored markdown (GFM)
  • Visual Studio and dotnet CLI for code building and verification
  • C#, VB.NET, and JS (small code snippets)

EXPERIENCE:

Content Marketing Manager

Confidential, Pittsburgh

Responsibilities:

  • Working remotely, I create and edit marketing content and screen shots (SnagIt) for Spread and ActiveReports.
  • I write or clean up web content (markdown), blog posts (markdown), emails (HTML), forum announcements (wiki markup), and ad copy.
  • I’m also responsible for sharing these items on social media.

Associate Product Manager

Confidential, Raleigh

Responsibilities:

  • Working remotely, I edited ActiveReports documentation that was written in India, created marketing content, created and updated web content (markdown), polished and published case studies with customers, and attended trade shows.

Senior Tech Writer

Confidential, Raleigh

Responsibilities:

  • Working remotely, I primarily documented ActiveReports products (HTML, HelpStudio), provided code snippets for the API (C#, Visual Basic.NET) and created screen shots (SnagIt).
  • I also documented ActiveAnalysis, and Wijmo (wiki markup, proprietary tools) and provided code samples and live widgets to illustrate API members (JavaScript).

Tech Writer

Confidential, Marysville, Ohio

Responsibilities:

  • I helped to create courseware (RoboHelp) for engineers learning new PLM software.

Tech Writer

Confidential, Columbus, Ohio

Responsibilities:

  • I updated fifteen years’ worth of outdated internal documents, and documented two products from scratch to provide a single source of documentation for internal and end-user-facing help files.

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