Senior Technical Writer Resume

SUMMARY

Excellent writer and analyst with expertise in documentation, design, project management and process analysis.
Solid experience in Financial Services, Software Development, E - Commerce, Telecommunications, ERP.
Practiced in documentation for developers, process analysis, requirements management, web administration.

AREAS OF EXPERTISE

API/SDK Documentation
BRS, SRS, SAD
Design Documents
Developer Guides
End-User Manuals
Infrastructure Doc
Job Aids
On-Line Documentation
Process Analysis
Quick-Reference Guides
Release Notes
Std. Operating Procedures
Technical Reference Guides
Training Guides
Use Case Analysis

TECHNICAL SKILLS

Design & Development Tools: Microsoft Word, PowerPoint, Excel, Access, Visio, Project; IBM/Rational Rose, SODA, ReqPro; ClearCase, ClearQuest, Git

Text Development & Publishing Tools: Adobe FrameMaker, LiveCycle Designer and PageMaker; Wordpress; Confluence, Docbook, Sharepoint; RoboHelp, ForeHelp, DocToHelp; Visio, Omnigraffle

Software / Languages: development in Oracle Forms, Python, SQL, HTML, Javascript; info processing with XML, XSLT; graphics generation with dot language, SVG; web design with CSS; documentation of Ruby, Java, C++, Javascript

Environments: Windows XP, Linux, UNIX, Macintosh

PROFESSIONAL EXPERIENCE

Confidential

Senior Technical Writer

Responsibilities:

Managed large proprietary docset for Apache Cassandra database technology
Wrote new documentation in consultation with developers and product managers
Updated docset in response to new developments in database tech and architecture

Confidential, NY

Technical Writer

Responsibilities:

Coordinated and standardized technical specifications for all production groups
Devised templates and organizational scheme for new specification documents
Planned Sharepoint interface for document repository

Confidential

Writer/Producer

Responsibilities:

Wrote interactive tutorial on the Markdown content language
Produced tutorial in WordPress, recorded and edited screencasts and voiceovers

Confidential

Tech Writer

Responsibilities:

Produced operator guides for online big-data diagnostic application
Produced flowcharts for classifying tumor instances

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