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Technical Writer Resume

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York, PA

SUMMARY:

  • Technical publications with over 15 years writing and parts analysis.
  • Proven experience in technical data research and verification.
  • Ability to use online and in - house databases to resolve electronic information and system conflicts.
  • Proven skills in coordination and tracking to deliver results on schedule.

TECHNICAL SKILLS:

  • Microsoft Office (Word, Excel, Outlook, Power Point)
  • Adobe Acrobat,
  • Adobe Frame Maker 7.2, 8.0, 10 & 13
  • Adobe Illustrator
  • Adobe InDesign CS6
  • Adobe Photoshop
  • CorelDraw
  • Corel Photo Paint
  • Lotus Notes
  • Baan
  • Cap-X
  • Myriad
  • Alladdin w/Epic Editor
  • Pro/E CAD,
  • SGML
  • ADMS and Outreach

PROFESSIONAL EXPERIENCE:

Confidential, York, PA

Technical Writer

Responsibilities:

  • Researching and updating documents on various centrifugal, screw and absorption chillers
  • Review and enhancement of raw data, numeric and graphic, for part guides
  • Preparing documents in current format and eventual conversion to new format and software
  • Develop technical documentation for new product line

Confidential, York, PA

Technical Writer

Responsibilities:

  • Creating and maintaining repair manuals for military vehicles
  • Updating data and illustrations in maintenance manuals per government specification on strict deadline
  • Hands-on research and photography of heavy equipment and military vehicles

Confidential, Grove, PA

Technical Writer

Responsibilities:

  • Writing and maintaining operations and repair manuals for various small and large industrial cranes
  • Research and photography of current and prototype models
  • Updating existing manuals and data to current specs and format
  • Created operations manual for CCS (Crane Control System), the latest digital graphic operator interface for new cranes

Confidential

Technical Writer

Responsibilities:

  • As a member of the Customer Service Team, prepare operation and service manuals for various road construction equipment including pavers, road millers and asphalt and soil compactors
  • Working with engineering and design personnel on revisions
  • Updating operation and service manuals to conform to new Volvo standards and practices after the acquirement of Ingersoll-Rand
  • Includes verification from Parts and Service Engineering of specifications and dimensions using BOM and engineering database
  • Preparation and modification of photographs and graphic images in various formats
  • Submit PDF copy for review and for local printer on schedule
  • ISO 9001, 14001 and EU (European Union) Compliant

Confidential

Technical Writer

Responsibilities:

  • Worked on accounts for Mack Truck & Mack Australia (Models CH613, CV713, RD690S, 11GB engine series, etc. Parts catalogs and Collision books), Volvo Trucks, Great Dane trailer systems, Airbus (FedEx A380), GE Aviation (Illustrated Parts Catalogs Engine & Power plant for CF6-6, CF6-50, CF6-80A, CF6-80C2, GP7000), & Middle River (L1F Thrust Reverser System)
  • Writing and illustration direction from prints, engineering & part listing programs, service bulletins, vendors and other raw data to conform to specific customer format
  • Includes various troubleshooting, implementing programs and working closely with IT and programming departments for deadlines on repair manual, collision book and parts catalog updates
  • Creating arrangements and out-of-print repair manuals from archive data
  • Various data processes, customer service dialog, video conference and research
  • ISO 9001 compliant in 2003

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