Writer / Editor Resume

SUMMARY:

Excellent writer and analyst with expertise in documentation, design, project management and process analysis. Solid experience in Financial Services, Software Development, E - Commerce, Telecommunications, ERP. Practiced in documentation for developers, process analysis, requirements management, web administration.

SPECIFICS:

API/SDK Documentation
BRS, SRS, SAD
Design Documents
Developer Guides
End-User Manuals
Infrastructure Doc
Job Aids
On-Line Documentation
Process Analysis
Quick- Guides
Release Notes
Std. Operating Procedures
Technical Guides
Guides
Use Case Analysis

TECHNICAL SKILLS:

Design & Development Tools: Microsoft Word, PowerPoint, Excel, Access, Visio, Project; IBM/Rational Rose, SODA, ReqPro; ClearCase, ClearQuest, Git

Text Development & Publishing Tools: Adobe FrameMaker, LiveCycle Designer and PageMaker; Wordpress; Confluence, Docbook, Sharepoint; RoboHelp, ForeHelp, DocToHelp; Visio, Omnigraffle

Software / Languages: development in Oracle Forms, Python, SQL, HTML, Javascript; info processing with XML, XSLT; graphics generation with dot language, SVG; web design with CSS; documentation of Ruby, Java, C++, Javascript

Environment: s Windows XP, Linux, UNIX, Macintosh

PROFESSIONAL EXPERIENCE:

Confidential

Writer / Editor

Responsibilities:

Freelance writing, editing, transcription work

Confidential

Senior Technical Writer

Responsibilities:

Managed docset for new-technology data architecture provider
Managed large proprietary docset for Apache Cassandra database technology
Wrote new documentation in consultation with developers and product managers
Updated docset in response to new developments in database tech and architecture

Confidential, NYC

Technical Writer

Responsibilities:

Coordinated and standardized technical specifications for all production groups
Devised templates and organizational scheme for new specification documents
Planned Sharepoint interface for document repository

Confidential

Writer/Producer

Responsibilities:

Developed framework for online tech course
Wrote interactive tutorial on the Markdown content language
Produced tutorial in WordPress, recorded and edited screencasts and voiceovers

Confidential, NYC

Tech Writer

Responsibilities:

Facilitated Big Data approach to cancer treatment
Produced operator guides for online big-data diagnostic application
Produced flowcharts for classifying tumor instances

Confidential, Philadelphia

Technical Writer

Responsibilities:

Documented APIs that provide access to cable TV content

Confidential, NYC

Technical Writer

Responsibilities:

Reorganized and rewrote Confidential developer notes into guides to Python, Java and Javascript Client Libraries to Confidential web APIs
Wrote line-by-line guides to sample programs demonstrating use of Client Libraries

Confidential, NYC

Business Analyst

Responsibilities:

Developed SRS, SDS, Testing Strategy, Use Cases, Requirements for applications to track high-volume loans
Wrote Test Plan/ Test Cases from Requirements and Use Cases
Assisted in testing and recording rest results

Confidential, NYC

Technical Writer / Analyst

Responsibilities:

Maintained corporate culture and documented processes, data and apps for rapidly growing startup
Wrote documentation for in-house apps used for web production
Documented ETL procedures and data dictionary for Data Warehouse
Researched procurement / sale / process for e-commerce company
Documented these processes in a series of swimlane flowcharts
Produced flowcharts as printouts and as interactive web documents
Chief administrator of Confluence-based company Intranet
Organized structure, and subscriber access model
Wrote CSS and Javascript to customize layout and appearance

Confidential, NYC

Senior Technical Writer

Responsibilities:

Improved usability of this firm’s content management suite
Researched and produced API implementation guides, working from Java source code, design documents, and interviews with developers and product managers
Added explanatory comments to API code

Confidential, Plainsboro NJ

Business Analyst

Responsibilities:

Applied analytical skill to guide development of financial applications
Researched and produced Software Architecture Document, data and procedure flows, Use Cases for new loan management applications

Confidential, Plainsboro NJ

Technical Writer

Responsibilities:

Reorganized/rewrote 1500 pages of documentation, improving organization, identifying gaps
Updated docset to document features of new releases
Prepared Release Notes for new releases
Maintained knowledgebase section of developers’ wiki

Confidential, Lawrenceville, NJ

Business Analyst

Responsibilities:

Wrote loan processing procedures using Information Mapping
Documented business processes as flowcharts in Visio
Wrote compliance-mandated procedural manuals for loan-related business processes

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