Independent Writer and Consultant Resume

PROFESSIONAL EXPERIENCE:

Independent Writer and Consultant

Confidential

Responsibilities:

Edited chemical engineering white paper for clarity and style
Edited oilfield services proposal for deep - water drilling technology. Revised text, and clarified process flow and graphics usage
Analyzed organization processes, challenges, and opportunities
Wrote report outlining proposed organizational changes related to staffing and resource management, marketing, revenue generation, and options for long-term strategic growth
Wrote 60-page user manual for complex Health Information Management software.
Translated complex technical information into documentation appropriate to target audience.
Interviewed SMEs, wrote and edited drafts, and submitted draft for review.
Advised management on GUI usability and process transition issues related to software rollout
Wrote 76-page job manual documenting workflow procedures for various positions in accounting, billing, clinical and intake

Confidential

Education Writer

Responsibilities:

Wrote and delivered hundreds of lessons on bible content, history and life skills application to children, teens and adults. Provided technical information in format appropriate to audience
Wrote lay-level commentaries on substantial sections of the bible

Technical Writer

Confidential

Responsibilities:

Wrote web-based user guides for complex telecommunications ordering system
Consulted with SMEs and reviewed Change Control Management documentation to determine impact of system changes on user guide
Used SGML editor to produce and manage tags and enter content
Wrote installation and usage guides for server and software products
Coordinated with overseas-based engineers to develop content and confirm draft accuracy
Wrote policy and best practices draft on prevention of State credit card misuse