Senior Underwriter Resume
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SUMMARY:
- Multi - dimensional administrator, and product development, with planning and orientation experience, primarily in health insurance.
- Proven to effectively research and develop products to maximize business development.
- Versatile leader, creative thinker with strong communication and excellent interpersonal skills, extremely determined, self-motivated and self-disciplined.
- Leadership ability and excellent communication and interpersonal skills
TECHNICAL SKILLS:
Computer Skills: Internet Research, Email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook Express
Languages: English, French and Arabic
PROFESSIONAL EXPERIENCE:
Confidential
Senior Underwriter
Responsibilities:
- Supervised a 7-10 persons’ team that was responsible for supporting over 70 employees with retention, promotions, and insurance claims.
- Ensured daily, weekly, and monthly projects were met and improved work submission from 1 day to 5 days.
- Managed service team for quality assurance at the medical department responsible for job management, adequate processes, and performance according to governmental regulations.
- Managed contract and utilization and payer operations for health, travel, and life insurance policies.
- Trained around 100 new employees during my tenure on company’s computers, software programs & insurance products available.
- Safeguarded and updated over 5 company programs and informed employees of new departmental regulations by email, bulletin board, and weekly briefings
- Screened, assigned, and evaluated various companies’ requests such as assessing risks, pricing, billing, contract administration, policy setting, medical conditions, and sub limits in order to retain the flow of business.
- Analyzed and investigated over 500 applications/month for fraud and abuse, which resulted in saving the company around $300,000 in insurance claims
- Developed and trained 100 employees from 10 departments on various insurance products such as health, travel, and life insurance which saved the company over $25,000.00 annually.
- Managed implementation project of a new company health system called IMS which cost the company around $ 1,000,000.
- Provided service and customer service support to the sales, branches, and claims departments to solve issues such us client’s conflicts which resulted in zero civil lawsuits towards the company.
- Reported, planned, analyzed development, and designed procedures to meet deadlines and to maximize business and work flow
- Managed accounting and administration practices for employees operations and procedures
Confidential
Junior Underwriter
Responsibilities:
- Designed and implemented establishment plan and administered work flow
- Planned work to meet departmental policies and managed procedures to meet deadlines
- Conducted research and collected information for new applications analysis
- Provided support to other department
Confidential
Assistant Manager
Responsibilities:
- Responsible for designing and executing all levels of service development, by supervising of all activities in the Diet Center, designed to further business development
- Conducted market research and developed Marketing Plan for new market segment
- Managed service team to ensure quality
- Designed and marketing strategy to increase sales
- Launched of different marketing and initiatives, resulting in new market penetration
- Designed events supporting business objectives
- Constructed strategic reports by overseeing and evaluating returns on all marketing initiatives
- Developed strategic plan to drive growth in market share