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Technical Writer Resume

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Columbus, OH

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OBJECTIVE:

A Technical Writing opportunity that utilizes my writing skills and experience in the design and development of documentation and materials that contribute to the success of the products developed.

PROFILE:

  • Collecting, evaluating and analyzing technical source materials
  • Performing task based analysis
  • Communication and coordination with the software development and system test teams
  • Developing system and user documentation and materials for new and existing products
  • Maintaining customer/user perspective

EMPLOYMENT HISTORY:

Confidential, Columbus, OH

Technical Writer

Responsibilities:

  • Worked with the product owner, business analyst and the system test team to identify documentation requirements
  • Developed system administration and user documentation for the Confidential system and sub - systems
  • Scheduled and conducted document reviews
  • Maintained version control and release schedules for multiple documents.

Development Tools: Adobe Framemaker and Robohelp, Microsoft Word and PowerPoint, SnagIt, Jira, Subversion, Linux, Agile Development and Testing

Confidential

Senior Technical Writer

Responsibilities:

  • Developed System Requirements documents for the re-engineered software applications
  • Developed PowerPoint System Design Review presentations for the re-engineered software applications
  • Developed Test Readiness Review and System Test Report documents
  • Generated weekly and monthly status reports and presentations for Confidential management and the Saudi Arabian National Information Center (NIC).

Development Tools: Microsoft Word, PowerPoint and Excel, Confidential Style Guide

Confidential, Columbus, OH

Documentation and Specialist

Responsibilities:

  • Developed and maintained administrator and user documentation and materials for five different Network Management software systems
  • Instructed classes for both domestic and international customers
  • Delivered internal and instructor classes for domestic and international Confidential personnel
  • Developed and coordinated effectiveness evaluations.
  • Provided customer consultation services.

Development Tools: Adobe Framemaker + SGML, Information Mapping and Structured Writing, Microsoft Word and PowerPoint, Visio, Unix, Confidential & Confidential Development Standards

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