Technical Manuals Analyst Resume
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SUMMARY
- Over ten years of experience planning, creating and editing usable training and technical information, guidelines, and processes. A technical editor/writer experienced with print, web, and electronic delivery. Well organized with a proven ability to lead multiple projects. Exceptional written, verbal, and people skills.
TECHNICAL SKILLS
- InDesign
- FrameMaker
- RoboHelp
- Illustrator
- Acrobat Professional
- Microsoft Office
- Visio
- SAP
- Documentum
- Sharepoint
PROFESSIONAL EXPERIENCE
Technical Manuals Analyst
Confidential
Responsibilities:
- Refined engineering documentation guidelines to standardize executive reports which determine project funding
- Edited project proposals and standardized the document management process for teams to reduce document retrieval search time
- Edited training and user guides for the corporate wide rollout of a capital planning system
Technical Communications Lead
Confidential, Houston TX
Responsibilities:
- Identified an opportunity to improve customer access to 100’s of product bulletins and developed a searchable tool, reducing the search time by 50%
- Updated compressor manuals to improve their usability by branding, editing and indexing the information.
- Created training material and trained a global cross functional team on how to consistently create safety advisories
Senior Technical Writer/Editor
Confidential, Houston TX
Responsibilities:
- Created an integrated project environment for a Confidential /Dow Chemical joint venture to create the largest chemical plants in Saudi Arabia
- Created and maintained a vendor SharePoint site for 12 engineering, procurement and construction vendors
- Gathered input from global vendors and reported weekly progress to the leadership team
Senior Technical Writer
Confidential, Houston TX
Responsibilities:
- Created operator guides for an automated drilling control system software with software engineers
- Developed a SharePoint site to enhance teamwork across various locations
- Improved communication with the Project Management office to ensure timely customer deliverables