Technical Writer, Resume

SUMMARY

Worked for the Harris County appraisal district, writing and designing a manual for employees new to the job.
Seventeen years’ experience as a technical writer for industries including petroleum, IT, financial, and health care.
Developed and coordinated an online eLearning program for a major petroleum survey company, writing content and developing the curricula.
Partially completed a Master of eLearning at Texas A&M University, attaining a 4.0 grade point average.
Designed templates in both Word and Adobe InDesign for technical manuals and operations guides.
Participated on a joint venture between HP and Microsoft for the release of Windows 8 in 2012.
Coordinated a team of offshore technical writers in India, creating documentation for a major oil services company.
Has worked extensively with common graphics programs like Adobe Photoshop and Illustrator, Snagit, and Camtasia.
Created online “halp” files using RoboHelp and other authoring tools, including ArborText.
Nearly 25 years experience as a writer in a number of fields including journalism and marketing communications.

PROFESSIONAL EXPERIENCE

Technical Writer

Confidential

Responsibilities:

Worked closely with subject matter experts to design a new format for a key manual.
Demonstrated the ability to learn quickly and then apply that knowledge to the assigned project.
Wrote and edited the new manual, ensuring the information was correct and in an effective format.
Communicated regularly with subject matter experts to enhance project efficiency and to ensure project met projected milestones.

Technical Writer

Confidential,

Responsibilities:

Wrote and maintained documentation for the company’s engineering department.
Developed numerous templates to halp establish company - wide standards.
Wrote and developed the curricula for more than 25 eLearning courses for delivery over the company Intranet.
Worked on basic graphic design for both print manuals and online courses including desktop publishing using InDesign and photo editing using Photoshop.
Was involved in classroom instruction teaching hardware and software.
Used Captivate 8, Articulate Studio 09, Camtasia, and Snagit to produce the courses.
Wrote and edited both manuals and work instructions for a variety of petroleum surveying tools.

Senior Technical Writer,

Confidential,

Responsibilities:

Assisted in the development of a documentation strategy determining the needs for IT professionals, end users, and factory floor workers.
Wrote and edited a variety of documentation including functional and design specifications, Use Cases, user guides, and online halp systems.
Ensured document clarity, editing material from subject matter experts whose language was not necessarily English.
Participated as a team member in a joint project between HP and Microsoft in the development of new product scheduled for release in 2012.
Used Visio to flowchart software and hardware procedures.

Technical Writer,

Responsibilities:

Wrote and edited engineering, manufacturing and assembly instructions for a series of new geo-sensors for wide use throughout the seismic and exploration industry.
Edited and wrote highly technical IT technical specifications about such topics as Field Programmable Gate Arrays.
Researched high level IT concepts, including semiconductor development to create new documentation and to update existing publications.

Technical Writer,

Confidential,

Responsibilities:

Conceptualized, designed, wrote, and edited software documentation for use by many different company departments including:
Payroll
Shipping
Scheduling
Maintenance
Worked closely with Subject Matter Experts in software development to ensure documentation accuracy and ease of use.
Wrote and tested material for users throughout the company

Technical Writer

Confidential

Responsibilities:

Updated existing print and online halp files used by TankCheck, a key ABS software application. The application is used by shipping industry regulatory agencies world-wide.
Wrote and designed documentation.
Worked closely with IT and other professionals to understand the software systems being documented in order to improve overall documentation ease of use.

Senior Technical Writer

Confidential

Responsibilities:

Researched, wrote, and edited an updated drilling fluids manual for use throughout the company, both in the field and by more technical professionals like geophysicists and petroleum engineers.
Edited a Lost Circulation Manual and transferred it from Microsoft Publisher to Microsoft Word to improve the ease of editing for future staff.
Prepared material for use at both the company’s “Mud School” but also for a technical writing course I taught myself in order to improve the writing proficiency of technical professionals.

Technical Editor,

Responsibilities:

Conducted high level edits of technical specifications, primarily for British Petroleum (BP). This required attention to detail and the ability to write according to standards set down by BP.
Ensured style consistency, content accuracy, grammar and spelling accuracy.
Analyzed documentation for ways to increase its clarity and readability.