Writer/editor/instructional designer Resume Durham, NC - Hire IT People

SUMMARY:

More than 25 years’ experience in providing corporate and academic clients with printed and online documentation that is clear, well designed, and persuasive.

EXPERIENCE:

Writer/editor/instructional designer

Confidential, Durham, NC

Responsibilities:

Developed the user manual for Confidential ’s premier DNA analysis instrument.

Writer/editor/instructional designer

Confidential, Raleigh, NC

Responsibilities:

Updated documentation to support the company’s preparation for Confidential .

Writer/editor/instructional designer

Confidential, Charlotte, NC

Responsibilities:

Worked with a team of writers to update policies and procedures for the Home Loans and Legacy Asset Management division.

Writer/editor/instructional designer

Confidential, Minneapolis, MN

Responsibilities:

Worked with a team of writers to revise and update more than 350 procedures related to mortgage foreclosure and loss control.
Revised and expanded documentation related to the Secure and Fair Enforcement a Registration and Renewal Guide for mortgage loan originators, and a Resource Guide for managers.
Edited the user guide for the Vendor Management System of Record, a program used to manage all aspects of vendor relations.
Updated materials for students and facilitators.

Writer/editor/instructional designer

Confidential, Research Triangle Park, NC

Responsibilities:

Created standard operating procedures, work instructions, materials, web pages, and information sheets.
Edited and updated a wide variety of existing documentation to ensure clarity and accuracy.

Writer/editor/instructional designer

Confidential, Raleigh, NC

Responsibilities:

Created documentation supporting the company s line of archival medical image storage devices, including specifications, user manuals, marketing materials, web content, and statements of work.
Redesigned documentation to be more readable and visually appealing.

Writer/editor/instructional designer

Confidential, Research Triangle Park, NC

Responsibilities:

Wrote and edited policies and procedures relating to labeling of surgical products.
Created materials for creating labels using the BarTender application.
Updated existing documentation and materials related to labeling and to the company s conversion to SAP.

Writer/editor/instructional designer

Confidential, Morrisville, NC

Responsibilities:

Created storyboards for e - learning and printed instructional materials.
Created instructor-led materials for classroom courses.
Performed quality assurance testing on e-learning modules.

Writer/editor/instructional designer

Confidential, Durham, NC

Responsibilities:

Reviewed protocols for research in behavioral sciences to ensure compliance with federal regulations and institution policies.
Edited existing instructional materials to improve clarity.
Developed web - based tutorials for use by student and faculty researchers.

Writer/editor/instructional designer

Confidential, Research Triangle Park, NC

Responsibilities:

Wrote and edited marketing content for Confidential web sites to promote software solutions for small and medium - sized businesses.
Performed user acceptance testing on web pages to ensure functionality and ease of use.

Writer/editor/instructional designer

Confidential, Morrisville, NC

Responsibilities:

Wrote the user manual for Confidential Pro, a comprehensive suite of tools for managing all aspects of running online auctions on eBay.

Writer/editor/instructional designer

Confidential, Durham, NC

Responsibilities:

Edited the company’s documentation supporting its data migration products.

Writer/editor/instructional designer

Confidential, Durham, NC

Responsibilities:

Wrote software user manuals for more than 50 information management programs for use in medical, academic, and business settings.
Created marketing materials, guides, materials, and newsletters.
Designed a professional look for all company materials.
Revised the user manual for Confidential, a leading antivirus program for the Macintosh.
Created Getting Started With Confidential, an interactive self - study course for PC users.
Created the user manual for Confidential, the first real-time 3D design application for desktop computers.

Coordinator

Confidential, Aiken, SC

Responsibilities:

Managed six instructors to meet the needs of more than 4000 computer users on site.
Taught hundreds of employees in hands - on classes how to use computers (PC, Macintosh, and mainframe) and popular software.
Created practical user manuals, self-study courses, computer-based, videotapes, and other instructional materials.

Information Analyst

Confidential, Columbia, SC

Responsibilities:

Maintained files for payroll, billing, and collections for the Confidential .
Taught undergraduate courses in Introduction to Psychology, Principles of Learning, and Research Methods in Psychology.
Managed the Research Methods Laboratory and supervised a dozen lab instructors for two years.
Executed original research studies in human memory and perception, which included creating auditory and visual test materials, testing subjects, and running statistical analyses.

Tools: Windows, Macintosh OS, Microsoft Word, Excel, PowerPoint, Visio, Dreamweaver, HTML, FrameMaker, Photoshop, Illustrator, Snagit, Acrobat, SharePoint, RoboHelp.

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Writer/editor/instructional Designer Resume

Durham, NC

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