Writer/Editor Resume Durham, NC - Hire IT People

SUMMARY:

More than 25 years experience in technical writing, editing, and instructional design.
Strong attention to detail, quality, and deadlines.
Creating original content using input from subject matter experts.
Editing existing documentation to improve clarity and usefulness.
Creating clear and persuasive marketing materials and web content.
Using graphics to enhance the organization and effectiveness of documents.
Tailoring documents to accommodate diverse audiences.

TECHNICAL SKILLS:

Tools: Windows, Macintosh OS, Microsoft Word, Excel, PowerPoint, Visio, HTML, FrameMaker, Photoshop, Illustrator, Snagit, Acrobat, SharePoint, RoboHelp, Camtasia Studio.

EXPERIENCE:

Writer/Editor

Confidential, Durham, NC

Responsibilities:

Developed a variety of nonfiction and fiction titles for digital and print publication.
Edited content, created book covers, and produced marketing materials.

Writer

Confidential, Newport News, VA

Responsibilities:

Developed the user manual for Confidential ’s premier DNA analysis instrument.

Writer/Editor

Confidential, Raleigh, NC

Responsibilities:

Updated documentation to support the company’s preparation for ISO certification.

Writer/Editor

Confidential, Charlotte, NC

Responsibilities:

Worked with a team of writers to update policies and procedures for the Home Loans and Legacy Asset Management division.

Writer/Editor

Confidential, Minneapolis, MN

Responsibilities:

Worked with a team of writers to revise and update more than 350 procedures related to mortgage foreclosure and loss control.
Revised and expanded documentation related to the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (the SAFE Act).
Edited the user guide for the Vendor Management System of Record, a program used to manage all aspects of vendor relations. Also updated training materials.

Writer/Editor

Confidential, Research Triangle Park, NC

Responsibilities:

Created standard operating procedures, work instructions, training materials, web pages, and information sheets.
Edited and updated a wide variety of existing documentation to ensure clarity and accuracy.

Writer/Editor

Confidential, Raleigh, NC

Responsibilities:

Created documentation supporting the company s line of archival medical image storage devices, including specifications, user manuals, marketing materials, and web content.
Redesigned documentation to be more readable and visually appealing.

Writer/Editor

Confidential, Research Triangle Park, NC

Responsibilities:

Wrote and edited policies and procedures relating to labeling of surgical products.
Updated existing documentation and training materials related to labeling and to the company s conversion to SAP.

Instructional Designer

Confidential, Morrisville, NC

Responsibilities:

Created storyboards for e - learning and printed instructional materials.
Created instructor-led training materials for classroom courses.
Performed quality assurance testing on e-learning modules.

Writer/Instructional Designer

Confidential, Durham, NC

Responsibilities:

Reviewed protocols for research in behavioral sciences to ensure compliance with federal regulations and institution policies.
Edited existing instructional materials to improve clarity.
Developed web - based tutorials for use by student and faculty researchers.

Writer

Confidential, Research Triangle Park, NC

Responsibilities:

Wrote marketing content for IBM web sites to promote software solutions for small businesses.
Performed user acceptance testing on web pages to ensure functionality and ease of use.

Writer

Confidential, Morrisville, NC

Responsibilities:

Wrote the user manual for ChannelAdvisor Pro, a comprehensive suite of tools for managing all aspects of running online auctions on eBay.

Writer/Editor

Confidential, Durham, NC

Responsibilities:

Updated the company’s documentation supporting its data migration products.

Writer/Editor

Confidential, Durham, NC

Responsibilities:

Wrote software user manuals for more than 50 information management programs for use in medical, academic, and business settings.
Created marketing materials, reference guides, training materials, and newsletters.

Writer/Editor

Confidential, Durham, NC

Responsibilities:

Revised the user manual for Virex, a leading antivirus program for the Macintosh.

Instructional Designer

Confidential, Watertown, MA

Responsibilities:

Created Getting Started With DOS, an interactive self-study course for personal computer users.

Writer

Confidential, Cary, NC

Responsibilities:

Created the user manual for Confidential, the first real-time 3D design application for desktop computers

Editor

Confidential, Chapel Hill, NC

Responsibilities:

Revised Roger C. Parker’s Desktop Publishing with Confidential

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Writer/editor Resume

Durham, NC

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