Summary of Qualifications

Experience

• C/C /C Microsoft Excel
• JavaScript Microsoft PowerPoint
• UNIX Microsoft Word
• HTML5 Microsoft Visio Professional
• CSS SharePoint
• XML SQL

confidential

Technical Writer

Technical Writer

Wrote SDK documentation with concepts, default values and mapped data patterns for the ordered migration of market data and validating regression testing. Designed client-specific reporting for automated realtime broadcasting. Analyzed task tracking logs to extract data and craft client-facing messages for specific field-level information. Tools: Word, Excel, Visio, CSS, HTML, C , SQL, UNIX, XML, XML Spy, XML Editor, Compare Tools, Doxygen, LaTex, etc.

confidential

Senior Technical Writer

Authored and edited Software Development Toolkit, user guides, command language references, and support manuals for a suite of proprietary executable applications designed for testing financial industry trading systems. Tools: Word, Excel, Visio, SnagIt

confidential

Editor/Technical Writer/Analyst

• Wrote and edited the Global IT Security Intelligence Weekly Reports analyzed source articles and developed summary, content for publications. Designed five report prototypes and developed Word templates for production. Developed requirements, process work flows, and system diagrams. Tools: Word, Visio, Excel, PowerPoint,
• XHTML, XML, DTD

confidential

Technical Writer/Analyst

• Analyzed an existing document repository website and designed The Knowledge Bank , a SharePoint document repository and collaboration site for the Business Insights community. SharePoint site provided application access to over 15 platforms, applications, and technical resources with approximately 400 process and reference documents. Policy and procedure documents reviewed, updated, and edited. Tools: Word, Visio, Excel, PowerPoint, Access, Project, SharePoint, Java, .NET, SAS, UNIX, Toad, SQL, CSS, HTML, JavaScript, etc.
• Documented, designed and managed knowledge base of publications for pharmaceutical sales activity management, sampling, analytics, with reports delivered to web, desktop and hand-held devices. Requirements, procedures, reports, client on-boarding, quality controls, business rules, database management, custom reporting, templates scope of work, change requests, programming, technical publications , training courses, stored procedures, queries, inputs, outputs, indexes, tables, RFP responses, KPIs, schemas, terms and definitions, naming, style and writing standards, applied branding, with illustrated concepts, swim lanes and workflow diagrams. Policy, procedure and custom programming manuals produced. CBT and instructor lead training delivered. Tools: Dundas, Cognos, FrameMaker, Word, Excel, Visio, Project, APIs, SKDs, SAS, SQL, Java, .NET, XML, SharePoint, RoboHelp, VBScript, HTML, JavaScript, etc.

confidential

Technical Writer

Analyzed data and designed graphic reports for FEMA Hurricane Katrina Preparation/Mobilization web publication. Team members mentored in data analysis and reporting techniques. Tools: SQL, Cognos Report.Net, Excel

confidential

Technical Writer

Researched, interviewed, observed, and documented HRIS workforce administration requirements for processes systems/applications, to include assumptions, terms, definitions, rules, business practices, reports, queries, inputs, outputs, process contacts, required approval/authorization, required documents, procedure steps, control matrix, and reference sources. Researched and documented business process workflow diagrams. Tools: PeopleSoft, Lotus Notes, web based applications, Word, Excel, Visio, Use Case

confidential

Technical Writer

Authored and edited three System Security Plans with Risk Assessments for CMS annual reporting requirements under CMS methodology for multiple Medicare and Medicaid contracts. Policies and claims processing procedures documented for CMS contract accreditations. Research and analysis of GSS, VMS and MCS major applications, and all processing related sub-applications configured throughout seven data centers and eight operational site locations. Researched and developed network boundary diagrams, system/application password, authentication and identification control, etc. Tools: WAN/LAN, UNIX, CICS, Oracle, Word, Documentum, Excel, Visio

confidential

Executive Director

• Developed and registered the Oregon non-profit corporation and foreign non-government organization.Good will
• and the exchange of ideas, goods, culture and friendship promoted between the people of Portland Oregon and
• Mutare Zimbabwe, including humanitarian assistance, cultural exchanges, agricultural techniques, and the
• promotion of business opportunities.
• Intel Corporation, Hillsboro, OR Contract

Technical Writer

• Intel Supply Chain: Designed, developed and produced training website and content for Supply Chain Purchasing
• Expenditure Forecasting,
• a five-quarter expenditure forecasting application integrated with related SAP Supply
• Chain business processes and Cognos reporting capabilities for the corporate supply chain web portal.User-
• centered design principles applied.Deliverables included multimedia presentation of Cognos software installation
• and configuration.Diagrams, process instructions, and instructor presentations developed with scripts.Mentoring
• provided in web design and presentation techniques. Tools: SAP Supply Chain, Cognos Impromptu, Impromptu
• Web Reports, PowerCubes, PowerPlay, SQL, Word, Excel, CSS, HTML, Visio, Photoshop, DreamWeaver, Flash,
• Fireworks
• Intel Finance: Developed SAP FI/CO training courses/user manuals SAP data architecture, data warehouse
• reporting and analysis processes for capital expenditures and fixed assets.User-centered design principles applied.
• Content researched, analyzed and edited for general and advanced financial system users.CBT and instructor lead
• training delivered.Mentoring provided for content development and human/computer learning techniques. Tools:
• SAP FI/CO, Cognos Impromptu, Impromptu Web Reports, PowerCubes, PowerPlay, SQL, Word, Information
• Mapping, Excel
• Bradley Hydroponics, Corvallis, OR Contractor P/T
• Data Dimensions, Bellevue, WA Contract

Senior Technical Writer

Technical Writer

• Training manuals, user manuals, marketing media, website and product content produced. Scientific publications edited, with diagrams and drawings showing specifications and standards. Production included designed training courses with instructor presentation and script. Tools: Word, Excel, VB, SQL, QuarkXPress, Photoshop, Diagrams, PowerPoint, HTML, Visio
• Curriculum developed for Y2k Project Development methodology and Project Management programs for legacy system architecture, data modeling, application upgrades, data migration, and requirement deficiency resolutions SDLC . Produced instructor and student manuals, slide presentations, illustrations, reference guides, case studies, and learning activities. CBT and instructor lead training delivered. Tools: Word, Excel, QuarkXPress, Corel Draw, PC Paint, PowerPoint, Visio
• Documented and diagrammed data architecture and model for converting an archived relational database Sybase to Oracle , under DMR methodology, to develop an online aircraft manufacturing material management/catalog parts ordering system. Tools: Use Case, Pseudocode, Flow Charts, Diagrams, Word, Excel, VB, SQL, Visio, VSS, Project
• User manual and online help reference for Route Authority, a manufactured microprocessor, load weighing hardware and software product developed. Tools: Print, Web, Word, Excel, Access, Visio, PC Paint, RoboHelp

confidential

Systems Programmer

• Programmed JB622 system on a Hummingbird OS, using Assembler language binary/hexadecimal supporting
• SDLC Point of Sale applications using RFID/bar code technology event driven/use case for the development of
• 2000 remote networks IBM Mainframe, AIX, RS/6000, Oracle, UNIX, TSO/E, JCL, POS, PC, RF .Performed
• remote systems maintenance and monitoring.Developed algorithms, quality control with testing and debugging,
• version control, roll out scheduling and maintenance, including reporting functions.Research conducted for ERP
• migration to Windows NT and Oracle architecture.Wrote operations and installation procedure scripts, print and
• web-based technical instructions, user manuals, architecture, and modeling of a proprietary legacy system with
• illustrations. Tools: Word, Excel, HTML, Oracle, Photoshop, Visio, Vi, Korn Shell
• Architectural Cost Consultants, Portland, OR Contractor P/T
• Calculated cost estimates/takeoffs for large capital projects. District Federal Courthouse, OHSU Hatfield Medical
• Center, and Newport Aquarium, Schools Provided detailed materials cost analysis of major systems including
• power distribution, lighting, computer networks, HVAC, piping, and structure. Tools: Quattro Pro, AutoCAD
• AFTRA, Portland, OR Contractor P/T

Business Analyst

• Staff training provided in computer-based support and training for word processing, publishing, accounting, and
• office management. Tools: Word, QuarkXPress, PageMaker, QuickBooks, Excel
• AbleNet, Corvallis, OR Contractor P/T

Technical Writer/Programmer Analyst

• Wrote, edited, and illustrated the BORFOR user manual, a Windows GUI carbon accounting/forest growth model
• application.Documented and illustrated scientific information, architecture, data model, and system designs for
• publications and oral presentations.Mentoring provided to the team in presentation techniques used for scientific
• information.Developed algorithms in C and Visual Basic Sun conducted testing and debugging EPA Lab/Oregon
• State University BORFOR project with former USSR/University of Moscow received Zenith's 1992 Master's of
• Innovation Award Tools: Word, Excel, SQL, C , VB, FORTRAN, Use Case, PC Paint, Corel Draw, PageMaker,
• Harvard Graphics
• Envisions Engineering, San Francisco, CA Employee

Planner/Estimator, Programmer/Analyst

• Planned and estimated electrical and electronic shipboard system for installations overhaul, upgrade, conversions
• for fleet modernization projects assigned to NAVSEADET PERA SURFACE Pacific Office for Logistic Support.
• Promoted to Programmer Analyst Logistics Support Analysis/Records LSA/R Task Tracking, Fleet Modernization
• Program MIS Bill of Materials, Advanced Planning and Authorization Alteration, Revision, Ship Visit applications,
• and reports.Wrote and edited quality assurance and training program documentation.Provided mentoring support
• to cross-training programs for creating process documentation and automated reporting techniques. Tools: VAX,
• DEC, UNIX, IBM, CICS, COBOL, RPG, FORTRAN, MUMPS, Basic, dBase, SQL, FTP, TCP/IP, SNMP, Harvard
• Graphics, WordPerfect, Lotus
• U.S. Navy Prime Contractors IBEW , OR and CA Contractor

Project Lead/Journeyman

• Installed and constructed electrical and electronic analog/digital systems onboard U.S. Navy vessels, including
• system testing and acceptance in accordance with MIL-SPEC standards.Systems included main power,
• propulsion, navigation, sonar, radar, radio, audio-visual, information, communications, and other peripheral systems.
• Coordinated technical team scheduled tasks.Recommended and negotiated contract change orders.Algorithms
• for programmable logic controllers binary/assembly developed and implemented.Quality Assurance practices and
• procedures developed and implemented. Contractor received early completion award