Technical Writer Resume

SUMMARY

Needs assessment and gap analysis; interactive topical or area - specific performance intervention strategies and module design; storyboarding and prototype development;
Technical writing; usability and learning outcome assessments.
Ability to work independently as well as collaboratively in design and production of textual and (multi) media learning materials; experience with adult learning and instructional design theory; ADKAR and ADDIE techniques; ability to identify and plan appropriate learning objectives based on analysis of business needs, performance tasks, learners and subject matter; integrating (multi-) media technology into the classroom with SME/faculty collaboration in module design, development and documentation.
Ability to deliver engaging, relevant, technology mediated learning solutions, including any combination of web site, desktop application, video, and animation, for distributed (CD ROM), classroom and distance learning; course design and project management skills.
Web content development and editorial management; educational and marketing communications.
Information design (architecture), taxonomy, wireframes; UI/UX design and development, prototyping skills; data visualization design.
Complete audio-visual, theatre, photography & film/video projects from conceptualization through budgeting, production design (setting, lighting, costume), casting/hiring, and creative direction.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Technical Writer

Responsibilities:

Analysis of learner, tasks, role-task relationships, learning-performance objectives; performance design focus; user guide development and implementation; performance evaluation.
Developer to developer coding and customization guides for online video ad management software
Web Publisher/Ad Trafficker user guides; extensive internal Sales Engineer documentation; process documentation.
Task analysis, design and wireframing of flagship Acudeo web based software.

Freelance UX design, technical writing

Confidential

Responsibilities:

Administrative software implementation training (Sungard PowerCampus and IQ.Web) - plan appropriate instructional design objectives based on ADDIE; interactive area-specific performance intervention strategies and design; production of self-paced learning modules
(Sungard IQ.Web and Blackboard) Create and maintain user role setups, permissions and role interface elements; code customizations; troubleshooting.