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Technical Writer Resume

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SUMMARY:

  • Contribute to FrameMaker font installation guides and X/Motif release notes at Frame Technology
  • Design on line help web pages in RoboHelp to produce .HLP and .HTML a
  • Write support scripts for phone techs and a Style Guide for new companies
  • Produce PDF files for enterprise - level manual set printing

EMPLOYMENT HISTORY:

Confidential

Technical Writer

Responsibilities:

  • Produce reference material in XML, HTML, and MS Word for Confidential 
  • Develop support bulletins for Distributed Device Management (DDM) technical support.
  • Create solution documents in ATG Knowledge database.

Confidential

Technical Writer

Responsibilities:

  • Produce field operation manuals, install guides and API reference manuals in FrameMaker v8.
  • Jpeg files produced from SnagIt, Jasc Paint Shop Pro and Photoshop.

Confidential

Technical Writer

Responsibilities:

  • Produce public-key infrastructure reference manuals, install guides, web pages and release notes:
  • Merge SourceForge ECO's into FrameMaker v7 & MS Word 2003 to PDF in Acrobat Distiller, .HLP for on line help systems or HTML for PKI portals.
  • Develop XML/HTML/XHTML/CSS using Dreamweaver, RoboHelp, ePublisher, Paint Shop Pro, Illustrator, MS Paint and PowerPoint.

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