SENIOR TECHNICAL WRITER

• Extensive software, hardware, and industrial technical publications experience. Additional experience in image manipulation, testing, compliance, and business transformation.
• A results oriented professional ready and able to provide end users with concise, readable documentation.
• Demonstrated ability to accomplish a variety of non technical writing tasks when necessary, including project management, digital photography, and administrative tasks.

TOOLS

PROFESSIONAL EXPERIENCE

Freelance Writer

Confidential

• Translated highly technical verbiage from GTRI software reprogramming projects into coherent and readable content for U.S. Army Reprogramming Analysis Team ARAT office and U.S. Army Communications Electronics Command CECOM and edited highly specialized software manuals for clarity and readability.
• Prepared process and training documentation for PartnerTech a Swedish owned firm providing engineering, manufacturing, and supply chain services to comply with ISO audit requirements.
• Performed cleanup of MS Word templates used for Utah Department of Health NIST 800 53 security audit documentation.
• Currently researching and writing columns and preparing images for monthly UK aircraft historical publication with over 45,000 subscribers worldwide. To date, I have produced over 100 columns for this client.

Confidential

Contract Technical Writer

• Assemble and organize raw test data submitted by test engineers and independent test facilities, and produce engineering test reports for formal delivery to Lockheed Martin and Honeywell. Assist principal test engineer with test plans and test procedures.
• Completed four test reports totaling over 1,000 pages in less than 5 months, despite numerous testing delays and changes to document format.

Confidential

Contract Technical Writer

Team with network engineers and software developers to produce Cisco network software documentation for client, AT T Digital Life U verse product .

On short notice, developed PowerPoint presentations, edited Release Notes and Problem Analyses, manipulated image files, and assisted software engineers with other documentation directed at client audiences.

Confidential

Contract Senior Technical Writer

Interview information security and network engineers and conduct live reviews using WebEx to develop and validate documentation for HHS Trusted Internet Connection TIC Certification and Accreditation C A Audit conducted by Department of Homeland Security DHS . Edit and format vendor supplied documentation to HHS/NIST 800 53 document standards.

Operating under stringent budget and deadline requirements, edited and validated several hundred pages of documentation critical to Phase II of TIC C A audit.

Confidential

• Utilizing an XML editor Boeing IDET , format and edit USAF C 130J aircraft maintenance and fault isolation job guides for input into the Boeing Interactive Electronic Technical Manual IETM system.
• Devised standard process for pushing Engineering wiring diagram changes to the IETM that ensures 100 percent compliance with minimum effort expended on verification.

Confidential

Perform technical and grammatical review of draft vehicle maintenance work packages produced by a team of approximately 30 technical writers before passing packages to Technical Analysts TAs for technical validation. Assist with validation as required, then correct reviewed packages. Collaborate with illustrators to produce and revise technical illustrations resulting from review and technical validation.

• Tech writer team collectively produced 9,000 pages of vehicle technical manuals in 9 months for a successful U.S. Army In Process Review IPR that was a condition for the Army's purchase of an additional 400 vehicles valued at over 1 million each.
• In 10 days, worked with an electrical engineer, mechanical engineer, a photographer, and production personnel to prototype a Buffalo Mine Protected Clearance Vehicle MPCV hydraulic system cold weather kit for use in Afghanistan, and originated and produced a maintenance supplement utilized for removal and installation of said kit.

Confidential

Writer Editor VI, SAIC

• Produce software documentation for U.S. Navy Information Assurance project for Beyond Line of Sight BLOS network. Originate communications and countermeasures installation manuals for U.S. Army and USMC Mine Resistant Ambush Protected MRAP vehicles. Originate reports, photos, and memos to provide documentation manager with continuous updates and improvements to all MRAP manuals. Generate other documents, including training PowerPoint presentations, and correspondence with electrical and mechanical engineers in Government QA office, vehicle and equipment manufacturers, and Army and USMC program offices. Also interfaced with Tank Automotive and Armaments Command TACOM personnel and engineers employed by vehicle manufacturers during their visits to facility.
• During 6 month assignment with U.S. Navy, organized almost 40 source data files from a collection of zip drives, CDs and other media, overhauled two corrupted Word templates to conform to Navy standards, and converted numerous software configuration manuals to correct style using the repaired templates.

Confidential

Senior Technical Writer Imagine One Technology

• Collaborate with software developers to produce comprehensive software installation and user guides, configuration manuals, release notes, and other documentation for USMC C4I programs. Conduct research into emerging technologies and author white papers for program engineers. Assist with development and implementation of computer hardware test plans, and author test reports. Additionally, produce extensive documentation for U.S. Army and Marine Corps MRAP vehicles.
• With limited guidance from Subject Matter Expert SME , wrote a 256 page Installation and Configuration manual for Marine Expeditionary Force MEF Sun Solaris network servers. The documentation was produced from scratch: I loaded, installed, and configured the test servers myself in order to produce the manual. No screen capture utility was available, so I photographed well over 150 screens and cleaned up each image using PhotoShop.
• Produced a prototype Quick Start guide in 1 day for communications equipment installed in USMC vehicles. This guide was subsequently included with nearly 15,000 vehicles that were delivered to the Fleet.

Confidential

Business Process/Program Support Technical Writer

Produce software documentation for major East Coast grocery companies. Together with Business Process Engineers, meet with operating company managers and SMEs to capture and document existing business processes with an eye to improving these processes using software solutions.

Developed over 900 pages of preliminary documentation for a grocery chain maintenance software suite in 22 weeks. Task was accomplished while performing ad hoc testing of software installation and configuration.