Technical Support III/Data Operations Analyst/Contractor Resume Plano, TX - Hire IT People

PROFESSIONAL SUMMARY:

Data Analyst adept at recording interpreting and analyzing data in a fast - paced environment.
Proficient in all aspects of Excel including pivot tables, formulas and macros.
Experience wif detailed document report preparation and complex internal and external data analysis responsibilities.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Technical Support III/Data Operations Analyst/Contractor

Confidential, Plano, TX

Responsibilities:

Functional support of end user, collect data, manage information in excel
Communicate and present data to upper management by developing reports and tracking reports
Define data requirements, gather and validate information, applying judgement and statistical testing.
Develop data structures to support all departments insights and strategy

Revenue Reporting Analyst

Confidential, Dallas, TX

Responsibilities:

Created and maintained efficient documentation for decision-making, heavy in excel usage VLookups, Macros, Visual Basic
Analyzed data/reports to identify variances and to ensure accuracy
Created and maintained asset management reports
Analyzed revenue control risk and implement revenue control plans

Data Reporting Analyst/ Contractor

Confidential, Addison, TX

Responsibilities:

Extracted and manipulated large data sets, created logic and ran queries in SQL
Developed key control reports and control evidence repository, identify gaps in business object
Validated good data and purged invalid/bad data in Equator
Performed data cleansing and build an Excel user interface to assistance in data collection and metrics, run scripts

Mortgage Consultant

Confidential, Frisco, TX

Responsibilities:

Analyze detailed financial and credit data, matching customer needs wif an appropriate loan program and level risk
Receive customer applications, quote the rate and points, and complete follow-up activities wif the registration lock-in
Produced high quality loans which meet Confidential ’s guidelines while providing excellent customer service

Workflow Analyst

Confidential, Plano, TX

Responsibilities:

Created analytic reports using Excel, Pivot Tables, VLookup, AS400, Equator
Complied data from varies internal and external parties for monthly and quarterly meetings for upper management
Analyzed cost/fee incurred associated wif the foreclosure process and filed claims for reimbursement fees/cost, filed time extensions
Analyzed costs incurred through foreclosure to determine losses claimable per government agency, HUD Demand
Filed conveyance/re-conveyance loans, Measured process for REO wifin FNMA investor guidelines

Paralegal/ Marketing Assistant Intern

Confidential, Dallas, TX

Responsibilities:

Investigate and gather facts and documents for cases
Conduct research on relevant law, regulations, cases studies and legal articles.
Under the guidance of an attorney, categorize documents by subject matter, prepare a chronology of facts and created production charts
Calendar dates, create marketing for social media and mail, create reports and maintain a master to do list for firm
Created reports using excel and created a database for all board certified lawyers in D/FW

Summer Court Intern

Confidential, Dallas, TX

Responsibilities:

Assisted two prosecutors and investigators assigned to the court wif any needed legal research and briefing.
Investigated cases through actual witness contacts, preparation of the cases for trail, taking notes in the courtroom and halping where needed during trail.
Preform pre-trial tasks like discovery redactions, filing motions, and subpoenaing records.
Worked the intake room doing varies tasks.
Observed high-profile Whistleblower Trail
Debriefed each day to provide feedback and strategies
Analyzed arguments for effectiveness
Provided reports for re-assessment of trail risk