Sr. Technical Writer Resume

SUMMARY

10+ years in Technical and Proposal Support work, Documentation incl., PowerPoint decks, and Training/Education
Ability to juggle multiple priorities and to adapt to changing requirements and evolving Project needs Meet deadlines
Excel Confidential working independently and as part of a team
Ability to grasp complex technical concepts and make them easily understandable in text and pictures
Client/Staff Executive Presentation PowerPoint Decks ( Confidential Group, Confidential, Confidential )
Telecom background ( Confidential )
Confidential 27001 Security Policies - Confidential, Risk and Compliance
Medical Applications experience - ( Confidential )
Familiar with CISCO, NIST27001 6.2, SP800-53 Rev 4, Python, Splunk, Tenable, Tripwire, and POAMs
Information Security (IS) background such as encryption certificates and Key Recovery operations ( Confidential ) and writeup Security policies of the Confidential Bank, Washington Dc.
Writer of SDLC documentation, SOPs, Technical documents, User documentation, Training Materials
Writer tools (e.g., Microsoft Suite, PowerPoint, Visio, Adobe, Excel, RoboHelp, multimedia and document management (SharePoint), Rational ClearQuest, Learning Management Tools, and IBM Notes)
Work with SharePoint for Document retrieval, updating, and Uploading
Excellent communication skills (oral, written, group presentations, training)
Excellent SME interviewer, researcher, writer, editor, organizer

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Sr. Technical Writer

Responsibilities:

Gather information about company security policies and objectives to complete Confidential 270001 - 6.2 Governance, Risk, and Compliance security protocol documentation.
Using MS Word, Adobe Acrobat Professional, and SharePoint as the document production and configuration system, write, format, edit, and revise as necessary several Security Information Profiles about such company functions as security for IT Physical Infrastructure, website services, software upgrades and maintenance and Human Resources.
Interview Department directors and Program Managers as necessary.

Confidential

Sr. Technical Writer

Responsibilities:

Gather information from reluctant back-end Development and System Governance and Support Teams Technical Specialists (SMEs).
Write, format, edit, and revise as necessary Process Change documents using MS Word, Adobe Acrobat Professional, and SharePoint as the document organization system for the Mainframe Software Optimization - Stability and Scalability project.
Purpose was record new processes in the upgrade of the Confidential IBM systems - reduce MIPS - make the system more efficient cost effective. Attend all daily and unique telcons re projects.
Work with technical personnel and management staff. Administer all Project meetings for 3 Project Managers: Attend, Review, Distribute, and follow-up on all meetings.

Confidential

Sr. Technical Writer

Responsibilities:

Successfully work remotely from home. Defense Contract Management System Administration - From information in spreadsheets, write, format, edit, and revise as necessary documents using MS Word, Adobe Acrobat Professional, and SharePoint as the document organization system.
Purpose was re-engineering of COBRA code content to re-engineering the code into JAVA language. Attend all daily and unique telcons re projects.
Work with technical personnel and management staff.
A team from Confidential, Inc (Columbus, Ohio) and Confidential, Inc. Analyzed the MOCAS Contract Intake, Modification, and Corrections User Interface programs.
Each of the programs was read and deconstructed to understand what the program reads, edits, and updates as it interacts with the user.
To have a single System of Record (SOR) database, these obstacles would have to be mitigated before a relational database can be used with both the current Mantis/COBOL system and a new Service Oriented Architecture (SOA) .NET or JAVA system.

Confidential

Sr. Technical Writer

Responsibilities:

Department of Veterans Affairs Veterans Benefits Management System - Ratings - T4 project. Write, edit, and revise as necessary documents using RoboHelp in a very technically-challenging Agile programming environment for the Department of Veterans Affairs Medical IT projects.
Use AIDE and Rational Tools.
Attend all daily and unique telcons re projects.
Work with Configuration Manager.

Confidential

Sr. Technical Writer

Responsibilities:

Department of Veterans Affairs Medical IT projects.
Write, edit, and revise as necessary various Enterprise Services Oriented Architecture ( Confidential ) and Architecture, Strategy, and Design (ASD) documents.
Edit Business Development documents such as Technical and Task Order RFPs.
Attend all daily and unique telcons re projects.
Work on developing telecom VA systems development with SOAs.

Confidential

Sr. Tech. Writer

Responsibilities:

Research and write PMO responses for large federal proposal effort.
Interview Confidential & Confidential SMEs and managers in gathering information to prepare Pink and Red team response to telecommunications RFP.
All research and meetings done through telcons and email.
Participate in all aspects of proposal response preparation except production.

Confidential

Sr. Tech. Writer

Responsibilities:

Various Dept. of Veterans Affairs (VA) Federal projects e.g., VA Non-VA Claims Information Services (NCVIS); Work on many RFP and RFQ responses
Prepare Client and Staff Executive Presentations for Project Award activities and Schedules;
Work with Department of Veteran Affairs (VA) Contractor team to produce project artifacts in Agile Programming and SCRUM environment using ProPath templates in the Project Management Accountability System (PMAS). Drafted RSD from BRD.
Format and edit PWS, RSD, SDD, ICD. Write user guides, training material, and SOPs.
Participate in proposal response preparation