Senior Web and Technical Writer-Editor Resume

SUMMARY:

Collaborative Web and Technical Writer - Editor with experience
Writing copy for print and online delivery; Developing training, help, technical, and SEO-friendly content
Providing requested levels of edit - light copyediting to substantive editing; Developing and maintaining editorial standards, style guides, and templates
Assessing the current state of content organization and recommending strategies for improvement; and Working with Agile/Scrum teams.
I also have experience as a Training Developer and Classroom/Online Instructor.

TECHNOLOGY SKILLS SUMMARY:

Microsoft: Office (Word, Excel, PowerPoint, Outlook) - 20+ years; Visio - Ten years; SharePoint - Three years

Adobe: Acrobat Pro - 12 years; FrameMaker - Five years; Photoshop - Ten years

Google Apps: Gmail, Calendar, Drive, Docs, Sheets, Slides – Nine years

Mediawiki: Five years

Atlassian Jira and Confluence: Five years

HTML/Text Editors (e.g., Adobe Dreamweaver, Notepad+, TextMate): 15 years

Techsmith SnagIt: 14 years

Drupal CMS: One year

EXPERIENCE:

Senior Web and Technical Writer-Editor

Confidential

Responsibilities:

I provide technical writing and editing services for Information Technology Strategies.
I provided part-time technical writing, editing, and template development (MSWord and Google Docs) for 5AM Solutions, a provider of cloud-based solutions for the life sciences and healthcare.

Senior Web Writer-Editor

Confidential

Responsibilities:

Working with a Web editorial team, I consolidated new and migrated content on the SAMHSA website; wrote and edited Web copy; and served as lead on a Section 508 remediation project for 1200 pages of PDF content.

Senior Associate (Web and Technical Writer-Editor)

Confidential

Responsibilities:

I worked with multidisciplinary Agile teams, which focused on developing and enhancing features.
The primary goal was to enable veterans to apply for and manage benefits online.
I participated in design discussions; developed and maintained tone of voice and editorial guidelines; contributed topics and resource pages to a Confluence wiki knowledge base; and developed MS Word templates for various deliverables.
Outside of the Confidential project, I blogged on a company SharePoint site and provided part-time writing and editing support for conceptual Web pages, email blasts, brochures, infographic text, and research reports.

Senior Web and Technical Writer-Editor

Confidential

Responsibilities:

I served as the first managing editor of ebenefits.va.gov, a joint initiative of the Confidential .
The website supported veterans' benefits and services.
I gathered content requirements; maintained an editorial calendar; worked with stakeholders to meet publishing deadlines; worked with our Art Director on brochure and poster campaigns; developed and maintained editorial standards; updated content; maintained user guides for internal systems; and monitored content quality and feedback.

Technical Writer-Editor

Confidential

Responsibilities:

I developed and maintained a documentation library for the company's flagship product, Clinical Workstation; participated in product design sessions to provide feedback on design and usability; and developed and maintained a user guide, administrator guide, release notes, and online help for the product.