Senior Technical Writer Resume San Jose, CA - Hire IT People

OBJECTIVE

A technical writing position with a lively, creative, and challenging company that values improving the end user’s product experience.

SUMMARY

Senior information developer with experience in both documentation and training, working in a variety of companies - from startups using Microsoft Word to large corporations using structured XML content systems.

TECHNICAL SKILLS

FrameMaker
Illustrator
Photoshop
InDesign
Acrobat Distiller
Microsoft Office
Visio
XML
WADL
WSDL
SOAP
REST
JSON
cURL
TortoiseSVN
Web Publisher
Documentum
CLI
GUI
hypertext-based help applications
Windows
Mac OS X
BSD
SQL
Cisco IOS
LAN
WAN
SAN
hypervisors
VMware
VirtualBox
iSCSI
RDMA
Cisco UCS
SDN NFV
OpenStack

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Senior Technical Writer

Responsibilities:

Wrote user guide and API guide for large-scale network modeling and monitoring program.
Edited marketing and engineering documentation.
Worked with on-site team members within an Agile environment.
Collaborated with off-site technical writers.

Confidential, San Jose, CA

Senior Technical Writer

Responsibilities:

Created Deployment Guide for ADARA’s SDN-based networking appliance - provides multipath routing, Virtual Overlay Networking (VON), ultra-high security data transfer, and TCP acceleration.
Edited marketing and engineering documentation for industry media publication.

Confidential, San Jose, CA

Senior Technical Writer - Contractor

Responsibilities:

Created Installation Guide for Force10’s fibre-channel switch.
Wrote Configuration Guide and CLI Reference Guide for Force10’s fibre-channel switch.
Scrubbed database for old and resolved bugs.
Represented Technical Publications at product team meetings.

Confidential

Research Associate

Responsibilities:

After working over 15 years in the technical writing industry, I took time off for personal projects.
These projects included continued study of ancient Egyptian art and experimentation with new and novel laser designs for data communications.

Confidential, San Jose, CA

Senior Technical Writer

Responsibilities:

Wrote XML-based APIs for Cisco’s server virtualization product: Unified Computing System (UCS).
Updated and revised data center server-switch user guides.
Wrote hardware installation guide for the UCS server kit.

Confidential, Santa Clara, CA

Senior Technical Writer/Publications Manager

Responsibilities:

Wrote hardware and software user manuals for carrier-class, multi-protocol switch-routers.
Designed and administered Technical Publication’s networking lab.
Assumed the role of interim technical publications manager.

Confidential, Santa Clara, CA

Publications Manager/Senior Technical Writer

Responsibilities:

Managed the development and production of all documentation and online help.
Created overall documentation plans, coordinated with Cabletron subsidiaries and attended all product team meetings.
Designed and built the technical publication’s lab.
Wrote manuals for the ATM switch management applications.

Confidential, Mountain View, CA

Senior Technical Writer

Responsibilities:

Wrote operating manuals for Confidential multi-protocol servers.
Technical lead for writing group.
Assisted in the design logic of Confidential ’s UNIX/Windows server file system.

Confidential, Santa Clara, CA

Senior Technical Writer

Responsibilities:

Developed user manuals and online help for network management software.
Designed user interfaces for GUI network management applications.
Coordinated international technical writing group.

Confidential, Santa Clara, CA

Senior Technical Writer

Responsibilities:

Wrote installation guides and user manuals for network management software.
Supervised online help writers.

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Senior Technical Writer Resume

San Jose, CA

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