Senior Instructional Designer, Technical Writer Resume

SUMMARY

Organized, resourceful curriculum, documentation, and facilitator professional with 18 years of experience in information technology and training fields. Solid educational background with knowledge of ADDIE, strong verbal and written communication skills, as well as attention to detail. Ability to work independently or with a team on end - to-end instructional design, technical writing, and facilitation tasks.

PROFESSIONAL EXPERIENCE

Confidential

Senior Instructional Designer, Technical Writer

Responsibilities:

Design and develop instructional courses, webinars, and course evaluations in a variety of formats including eLearning, Instructor Led Training (ILT), Computer Based Training (CBT), Virtual Instructor Led Training (vILT), and Web Based Training (WBT) using PowerPoint, Articulate Presenter, Articulate Engage, Articulate Quiz Maker, and Articulate Storyline software. Course topics include Agile, Metrics, Requirements Engineering, and Testing
Demonstrate effective use of the ADDIE model, adhere to project development standards, create training templates, and deliver training deliverables in a timely fashion
Communicate concepts with Subject Matter Experts, development team, and project managers via email, Microsoft SharePoint, and WebEx focusing on software development and LEAN topics
Execute narration writing and recording, as well as Agile iterative team courseware and quality reviews
Use collaborative, creative, and project management tools such as Smartsheet, Picture This, Microsoft Lync, Brainshark, and Yammer to create, edit, and review course materials and timelines
Provide consultative guidance on use of Virtual Classroom tools; most specifically, WebEx, to increase learner engagement through real time activities and assessments
Assist in WebEx and Webcast courseware development for recently developed Tax PhD program, mentor Virtual Classroom presenters in use of interactive tools and delivery, as well as submit accurate paperwork for CPE accreditation

Confidential

Instructional Designer

Responsibilities:

Created training modules, procedures, job aids, as well as knowledge and performance based assessments in Microsoft Office, Adobe Presenter, and Articulate Storyline using Anthem standards based on ADDIE and Rapid adult learning theories
Collaborated with team members, project management and Subject Mater Experts to develop syllabi, implementation checklists, project plans, and deliverables for Virtual Instructor Led Training (vILT), Instructor Led Training (ILT), and innovative flipped classroom curriculum
Led as well as attended meetings, content development sessions, and retention strategy planning events using tools such as Microsoft Lync/Skype, Adobe Connect, and Microsoft SharePoint