Data Collector Resume
Washington, DC
SUMMARY:
Bilingual (English, Russian), collaborative communications professional with a well - developed ability to successfully manage a team, as well as connect the dots between client needs and audience interest. Dynamic content producer prepared to jump in as needed and offer expertise across diverse platforms for a wide array of clients and organizations.
CORE COMPETENCIES:
End-User Documentation - Instructional Material and Troubleshooting Guides - Technical Documentation such as Software Test Cases - Marketing Communications - Company and Software Brochures - Social Media - Corporate Blogs and Newsletters - Grants, Meeting Minutes, Project Reports.
PROFESSIONAL EXPERIENCE:
Data Collector
Confidential, Washington, DC
Responsibilities:
- Support Organization s Strategic Goals
- Focus on gathering insights from collected data.
- Observe and grade infants/toddler classrooms according to the Infant/Toddler Environmental Ratings Scale - Revised (ITERS-R).
- Obtain and analyze essential data for empowering evaluation methods.
- Remain objective & methodical in data-collection process to ensure data validity.
Technical Writing & Translation Consultant
Confidential, Washington, DC
Responsibilities:
- Perform translating and editing work, on a freelance basis, such as translating varied materials from Russian to English and English to Russian, and editing informational papers for medical researchers & educational institutions.
- Edit and fine-tune client’s resume that helped successfully land a job.
- Translate interview questions for client to be able to pass the interview.
Technical Writer
Confidential, Washington, DC
Responsibilities:
- Produce content to meet the needs of the Confidential stakeholders and customers.
- Create pivot tables using MS Excel for the yearly Confidential Statistics Report.
- Design and develop original content such as company emails, surveys, document templates, statistical reports, and quick reference guides.
- Edit and improve a broad range of material ranging from documents to PowerPoint presentations to website content.
- Prepare and edit documents, such as Training and Help Desk Assessments, in accordance with the Confidential Style Guide and the Chicago Manual of Style.
- Editing/Proofreading Official Documents
- Perform quality assurance work on top-level documents.
- Prepare and edit documents, such as Training and Help Desk Assessments, in accordance with the Confidential Style Guide and the Chicago Manual of Style.
Technical Writer
Confidential, Alexandria, VA
Responsibilities:
- Proven Ability to Adopt New Technology
- Quickly learned SharePoint, HTML, and Dreamweaver.
- Acted as interim manager for several months in delegating and assigning work to team of three, dutifully balancing regular workload with additional responsibility, including training new team members on policies, procedures, client specifics, etc.
- Collaborated with other technical writers and software developers in building USPTO SharePoint site, and played key role in maintaining internal communications website for technical writing team.
- Incorporated variety of technology, including MS Visio, Word, Outlook, Adobe Dreamweaver, and RoboHelp, to deliver high-quality, time-sensitive content.
- Praised for dedication, initiative, and professional excellence when collaborating.
- Edited, proofread, and revised user and reference guides, operational procedures, and other end-user documentation in accordance with Microsoft Manual of Style and USPTO Style Guide requirements.
- Created, distributed, and posted software operations announcements for all USPTO internal stakeholders and external customers.
- Managed dozens of time-sensitive requests per week regarding IT projects, timelines, changes, and announcements.
Technical Writer
Confidential, Vienna, VA
Responsibilities:
- Interfacing with Internal and External Clients
- Developed ability to listen closely to stakeholders and produce variety of content.
- Met regularly with IT personnel and stakeholders in sales and marketing departments to produce content for company newsletter, blog, brochures, catalogs, and various other marketing materials for print and online use.
- Authored end-user documents such as user manuals, troubleshooting, and maintenance guides for internal and external client use.
- Provided editing/proofreading services of all technical documentation produced by IT department members.
- Compiled weekly project reports, took meeting minutes during conferences, utilized Survey Monkey to design and monitor customer feedback forms, and participated in testing for in-house software programs.