Senior Curriculum Developer Resume Cambridge, MA - Hire IT People

SUMMARY:

While expanding my own software education. In my initial IT position, I initiated brown bag mentoring sessions, and soon took over management and onboarding of new programmers.
While completing a master’s degree in CS, I provided support for a real - time operating system team. I then converted full UNIX and Linux curricula to online training.
I've created documentation and training for user applications, product lifecycle, BPM solutions, APIs, and OS internals. I
’ve performed product testing and debugging, and created sample exercises, demos, videos, and online articles. I recently earned a Learning Design and Technology certificate from the Harvard Extension School (HES).

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Senior Curriculum Developer

Confidential, Cambridge, MA

Responsibilities:

Perform instructional design and curriculum development for BPM platform and applications. Develop online training with VM and cloud-based exercise environments.
Create micro-learning scenario videos, demos, exercises, and articles. Contributed to System Architect certification training, and wrote implementation training for Pega Field Service, Pega Sales Automation Financial Services, and Pega Smart Dispute for Issuers applications.

Senior Technical Instructional Designer

Confidential, Nashua, NH

Responsibilities:

Test new software and write documentation/training (webinar, virtual classroom, self-paced, remote lab exercises) for migrating Windows XP to Windows 7, remote hardware admin, Enterprise Cloud Services, and product lifecycle management.

Technical Writer

Confidential, Waltham, MA

Responsibilities:

Review documentation for technical correctness, write demos, and update text (user manuals, API references, online help), tutorials, and fact sheets for ETS (real-time operating system) and RTX (real-time extension to Windows) products.

Technical Writer

Confidential, Nashua, NH

Responsibilities:

Test software and develop documentation or training for both the Linux and Windows operating systems. Converted DEC UNIX curriculum to online with remote exercises to be performed in the Confidential Virtual Lab (HPVL) after 2002 Confidential acquisition of Compaq.

Technical Writer

Confidential, Merrimack, NH

Responsibilities:

Provided technical writing support for staff of engineers. Created user manuals for communication equipment including mobile antenna control and networking systems.

Technical Writer

Confidential, Nashua, NH

Responsibilities:

Wrote training on Oracle Parallel Server, UNIX File Systems, Printer Support and Network Management for support personnel in PDF, web, and help file formats.

Software Specialist, Writer, Course Developer

Confidential, Maynard, MA

Responsibilities:

Provide help desk support, project leadership, publication of product-related articles, and beta testing. Developed maintenance support tools, demos, and internals training while supporting
UX form management API, and real-time operating system. Worked with engineering team to test progress of the first fault tolerant VAX.
Writer, course developer, and team lead for courses in Digital UNIX Kernel Tools, Internals, ULTRIX System Internals, UNIX Network Management, Device Drivers, Security Management
OSF/1 V1.0, and Win32 API. Developed samples and exercises for porting Applications from UNIX to Microsoft Windows NT. Work on NT System Admin course won an award for multimedia training and support.

Programmer

Confidential, Las Vegas, NV

Responsibilities:

Converted MIS systems from CDC Cyber to Digital VAX computers, initiated lunchtime training sessions, project lead for Distributed Computing Systems
User Support team, developed new programmer onboard training, standardized user support system and management reporting applications, and supervised new programmer /analysts.