Technical Writing Consultant Resume
SUMMARY:
- Strong experience researching, writing, editing, and producing technical publications, including
- Engineering, software, hardware, compliance, and end - user documentation
- Web-interactive documentation and help for both standard and mobile platforms
TECHNICAL SKILLS:
Frame: Maker 12, Microsoft Office, Word, Powerpoint, Visio, PhotoShop, HTML, Illustrator, InDesign, Acrobat Pro, Sharepoint, Adobe Technical Communication Suite, Adobe Creative Suite, Visual Studio, SVN Tortoise, Agile environment
Help: RoboHelp Windows, Linux, UNIX
PROFESSIONAL EXPERIENCE:
TECHNICAL WRITING CONSULTANT
Confidential
Responsibilities:
- Provides and maintains telecommunication services to businesses.
- Researched, wrote, and produced policy and procedures documents for both government clients and internal IT staff
Environment: Word, Acrobat, Excel, Visio, on a Windows 7 platform.
TECHNICAL WRITING CONSULTANTConfidential
Responsibilities:
- Provides software products that develop and optimize silicon semiconductor manufacturing process flows.
- Researched, wrote, and produced new versions of SEMulator3D modeling software documentation set
Environment: FrameMaker 12, Acrobat Pro, Word, on both Windows 7 and Linux platforms.
TECHNICAL WRITING CONSULTANTConfidential
Responsibilities:
- Researched, wrote, and produced internal technical and end-user documentation, including desktop and help desk run books, VPN installation and operation, and SolarWinds management
Environment: Word, Visio, and Acrobat Pro on a Windows 7 platform.
TECHNICAL WRITING CONSULTANTConfidential
Responsibilities:
- Researched, wrote, and produced policies and procedures for HMS IT Infrastructure department
- Internal IT personnel, including software engineers and administrators.
Environment: Word, Visio, and Acrobat Pro on a Windows 7 platform.
TECHNICAL WRITING CONSULTANTConfidential
Responsibilities:
- Manufactures blood-management equipment and associated software for medical professionals.
- Researched, wrote, and produced new versions of user’s guides for eBDS Oxygen Analyzer and accompanying DATA-5 software, as well as service manuals for various products
Environment: FrameMaker 11, Photoshop, Illustrator, and Acrobat Pro on a Windows 7 platform.
TECHNICAL WRITING CONSULTANTConfidential
Responsibilities:
- Manufactures risk-based identity- and access-management products.
- Researched, wrote, and produced a user’s guide and help system for Confidential ’s Access Insight Solution, a web-based software product that enables companies to detect and manage risk. Worked in an Agile environment.
Environment: FrameMaker 11, RoboHelp 10, Acrobat Pro, and Visual Studio on a Windows 7 platform.
TECHNICAL WRITING CONSULTANTConfidential
Responsibilities:
- Manufactures robotic physical-therapy devices.
- Researched, wrote, and produced a physical therapist’s guide and programmer’s guide for Interactive’s PT robot
- Physical therapists and software developers.
Environment: Word, Visio, and PhotoShop on a Windows 7 platform.
TECHNICAL WRITING CONSULTANTConfidential
Responsibilities:
- Researched, wrote, and produced a user’s guide and help system for SCOPE, a web-based loan-processing product
Environment: Word, Acrobat, and Robohelp on a Windows 7 platform.
TECHNICAL WRITING CONSULTANTConfidential
Responsibilities:
- Researched, wrote, and produced Sarbanes-Oxley (SOX) PDI Compliance documentation.
- PDI is a software product for use in convenience-store operation.
- Documents describe Global’s policies and procedures which ensure SOX compliance.
Environment: Word, Acrobat, Visio, Excel, and SharePoint on a Windows Vista platform.
TECHNICAL WRITING CONSULTANTConfidential
Responsibilities:
- Provides IT support for Cumberland Farms computer networks, both in stores and at company headquarters.
- Researched, wrote, and produced PCI-compliance policies and procedures for CF’s internal network
Environment: FrameMaker, Acrobat, and Visio on a Windows Vista platform.
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