SUMMARY:

Substantial experience in Technical writing and Editing, including all phases of publications, resulting in excellent project coordination, planning, organizational, communication, and problem - solving skills, as well as time management capabilities. Strong ability to follow through on details from project start-to-finish and accustomed to performing multiple tasks simultaneously in a fast-paced and deadline-oriented environment. Cognizant in complying with company regulations and all applicable procedures for Quality purposes. Demonstrated ability to write clear and concise technical procedures making difficult concepts easier to understand by the intended users.

SKILL:

Software: VISIBILITY, CADIS, P DM, ECCO, XYVISION, MS Word 6.0 & 7.0, 10.0, 2000, MS Office, MS Designer 3.1, MS Project Schedule, VISIO 2003, Robo Help HTML-based version 9, Adobe Frame Maker 8 and 10, Adobe Acrobat 9 Pro, Adobe Illustrator, version 9.0, Paint Shop Pro 7, Corel Draw 10, Snag It, Clear Quest, Arbor Text Editor, version 5.3 M220, Share Point, Snipping Tool and MS Outlook, and some knowledge of AUTO CAD DLT2000.

PROFESSIONAL EXPERIENCE:

Confidential, Hanscom AFB, MA

Verification Team Manager (VTM)

Responsibilities:

• Some TOs were prepared in house and some were prepared by vendors called, Integrators. In both situations, the VTM was responsible for administering the technical review by submitting the Comments Review Matrix (CRM) at different stages of TO process to different people assigned to the projects.
• Once the technical review was completed, consolidated the comments then planned a teleconference to go over the comments. Integrators had the option to adjudicate the comments.
• Each TO verification event was under the control of TO Manager and the VTM. Verification was done in the presence of two Verifiers assigned by Confidential ; integrators, assigned engineers and an editor also participated during verification.
• The editor redlined the inconsistencies.
• Once the verification was successfully completed, the editor incorporated redlines and finally submitted the TOs to the VTM for submitting to AF Space Command for final approval before submitting for publication.

Confidential, Hanscom AFB, MA

Technical Writer/Editor

Responsibilities:

• Revised a Technical Manual for a highly advanced satellite simulator terminal interface, called an Confidential Interface.
• The major task consisted of incorporating changes from the updated Graphical User Interface (GUI), paying particular attention to make sure all software codes were inputted correctly; also addressed the customers’ needs to include new procedures into the manual on an on-going basis.
• Compiled the Software Test Data Sheets for the Confidential Verification Report.
• Compiled the release notes, using Clear Quest.
• Also, compiled the Confidential Enhanced Polar System (EPS) documentation.
• The EPS was used for only extended data rates.
• Interfaced with engineers to obtain the technical data to update the manuals and clarify the inconsistencies in the Graphical User Interface.

Confidential, Billerica, MA

Technical Writer

Responsibilities:

• Documented numerous publications for various products of the newly acquired businesses.
• The software used to accomplish these tasks: Adobe Frame Maker 7.2, VISIO 2003, Adobe Illustrator, and Corel Draw. Pointed out the inconsistencies in the data provided and took corrective action.
• Created a new website user’s guide, using the graphics form the MS PowerPoint presentation and wrote a detailed procedure as to how to use this guide in conjunction with the secured website.
• This was the first such project initiated by Confidential Industrial Sensing, making customers’ tasks easier to monitor and gather the parameters from the remote site.
• Re-branded the numerous archived manuals to apply Confidential Sensing standards, burned CDs and made backups, prepared labels and stored them as archived data.
• Due to the problem with some of the archived manuals on the CDs, suggested to the immediate manager that all the archive data must be transferred over to the network instead of archiving on CDs. This suggestion was well received and eventually implemented.

Confidential, Lexington, MA

Technical Writer

Responsibilities:

• Revised a Technical Manual for a highly advanced satellite simulator, called Confidential .
• The major task consisted of incorporating changes from the updated Graphical User Interface (GUI), paying particular attention to make sure all software codes were inputted correctly; also addressed the customers’ needs to include new procedures into the manual on an on-going basis.
• Interfaced with engineers to obtain the technical data to update the manuals.

Confidential, Wilmington, MA

Technical Writer

Responsibilities:

• Documented a service manual for a redesigned Confidential ® Confidential ™ FOUP System.
• It was a complex machine in nature, providing customers with different options.
• The software used to document this manual: Arbortext.XML with Epic Editor 4.3.1, MS Visio, AutoCAD LT 2000, Paint Shop Pro 7, and Ultra Edit-32 Text Editor.
• Wrote ECOs, using an ORACLE database.
• Responded to customers’ input from the field by taking corrective action in a timely fashion to correct inaccuracy in documentation.

Confidential, Billerica, MA

Technical Writer

Responsibilities:

• Changes made were mostly due to software updates and added new procedures for radar used during portal mode.
• The software used to document this manual: MS Word, Visio, PowerPoint, and Adobe Acrobat Illustrator.
• Documented a remote laptop guide used in conjunction with the ZBV system computer.
• Documented a field service manual for the newly developed Backscatter®ZB van used for homeland security at home and abroad.
• Volume 1 included system description, control and acquisition electronics, and AseInspection software application and Volume 2 included the BOMs, schematics and wiring diagrams, preventive maintenance, radiation threat detection survey analysis, and frequently replacement unit (FRUs) list.
• Constantly interfaced with software engineers and project manager and pointed the needs and inconsistencies as encountered.