Senior Technical Writing Consultant Resume
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Hopkinton, MA
SUMMARY
- Over 15 years of experience in writing/reviewing/maintaining technical documents for the software, medical device, and pharma industries.
- Experienced at writing documentation for computer software programs and hardware documentation.
- Experienced in developing quality documents through to approval and release including; SOPs and User Manuals, project and product specifications, report templates, etc.
- Experienced at reviewing documentation and gap analysis to support remediation activities.
- Excellent written, oral and presentation communications skills.
- English as native language.
- Competent in all Microsoft Office application, Outlook, VISIO, video recording/editing.
- Experience with Agile and other document systems.
- Ability to work effectively independently or as a team member, as required.
- A self - starter requiring little direction to get the job done.
PROFESSIONAL EXPERIENCE
Senior Technical Writing Consultant
Confidential
Responsibilities:
- Lead investigation into excursions for environmental monitoring and manufacturing operation of a major Contract Research Organization (CRO).
- Technical writing included document occurrence, type, responsible entities, develop remedial actions, create CAPAs, UDs, initiate CCRs or other actions as required.
- Complete full written documentation of the excursion and submit for QA and Management Review and implementation.
Confidential, Hopkinton, MA
Senior Technical Writing Project Manager
Responsibilities:
- Senior technical writing project manager in the EMC SYMMETRIX data storage division. Wrote documentation for storage software and hardware including User Manuals, spec docs etc..
- Edited reports produced by technical staff to correct grammar, and ensure they met standard formats. Wrote internal and external user manuals for software, project timelines and specifications
- SOPs, test protocols. Oversaw the development and documentation of an internal equipment utilization and allocation system for the division. Task required managing input from 15 technical groups and delivering consensus documents for the final system.
- Developed management and progress reports for senior management and provided support to other divisions when needed.