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Journalist Mass Communication, SpecialisT

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SUMMARY:

  • Versatile writer with a comprehensive background in all forms of communication. Experienced in technical and business writing, generating creative content, and successfully developing innovative communication strategies.
  • Authored numerous articles, newsletters, press releases, and other work for publication, in print, and online. More than 10 years of military Journalism and Mass Communication experience, combined with 7+ years in Broadcast Media, Nonprofit, and Corporate Communication.

TECHNICAL SKILLS:

Software: MS Access, Excel, Outlook, PowerPoint, Project, Publisher SharePoint, Visio, Word, WorksSkype for Business; Adobe Creative Suite; G Suite

Operating Systems: Mac/Microsoft Windows (95, 98, XP, Vista), Windows 8, Windows 10

PROFESSIONAL EXPERIENCE:

Journalist / Mass Communication Specialist

Confidential

Responsibilities:

  • Wrote instruction manual, defining processes and task descriptions; detailed user access, instructions, and procedures for secured personnel database application, incorporating sample screens, graphics, diagrams, reports, and forms. Implemented modifications to Standard Operating Procedures (SOP) and documented all recordings in a comprehensive database consisting of 4,000 culturally competent portfolios with zero errors.
  • Trained and supervised junior enlisted members on proper interview, writing, and journalism techniques and practices; edited and approved articles prior to publication.

Communication Management, Owner, and President

Confidential

Responsibilities:

  • Provide a wide range of writing services to various clients, businesses, publications, and websites, including: business and technical writing, grant writing, transcription
  • Resumes and cover letters, copywriting and web content, press releases, community newsletters, proofreading and editing, communication management, and presentations. Regularly work with: LinkedIn ProFinder, FreelanceWriting.biz, Study.com, and Freelancers.com

EEO Investigator

Confidential

Responsibilities:

  • Perform investigations of discrimination and harassment complaints under the Equal Employment Opportunity Commission (EEOC); obtain evidentiary documents, conduct interviews, secure testimony affidavits, and write extensive narrative report of investigative summary

Technical Writer

Confidential

Responsibilities:

  • Contracted to write, restructure, and format the Project Management Office procedural manual for client’s Project Managers and Field Technicians, a key requirement to streamline and workflow processes in their acquisition of another company
  • Interviewed and shadowed subject matter experts (SME), collected technical data and process details, to create user guides, process documentation, procedural manuals, and guides. Documents included graphics, reports, flow charts, and diagrams.

Communications Analyst

Confidential

Responsibilities:

  • Public relations management; wrote strategic communication products for engineering and ship building divisions, declassified content for public distribution
  • Developed media relations and internal communications strategy; creative design, technical writing, and research contributor to all print and digital media.

Certified Veterans Service Representative

Confidential

Responsibilities:

  • Developed several technical manuals, providing detailed standard operating procedures and instructions for performing the various work functions within the scope of multiple positions. Included screen shots, flow charts, and diagrams. Resulted in increased productivity within a cross - functional environment, allowing for coverage in the event of absence or work overflow, and have since been adopted throughout the Regional Office.
  • Reformatted style and language in VA-to-veteran correspondence; facilitated in federal resume writing practices and navigating the federal job application process.

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