Freelance Writer

Confidential

Designed an online/printable hybrid form for AWAS Aviation, wrote online help for a proprietary audit application developed by KPMG, wrote promotional copy for CrowdSourcing Week, a flash movie script for Atlantic Home Loans and other assignments. Write blog entries for Maya's Hope, a 501 c charity that provides books, sports equipment and toys to orphanages in the Philippines and Ukraine. Completed the first draft of screenplay for a feature film and completed other self-motivated projects.

Editor and Publisher, Technical Publications

Confidential

Responsible for editing and publishing of all of the company's technical public ations. Wrote or revised 13 manuals in my first 13 weeks. Responsible for more than 30 technical publications. Saved the company tens of thousands of dollars by moving technical publications out of InDesign CS5 and into Microsoft Word while evaluating candidates for eventual migration to an XML-based system.

Online Content Writer

Confidential

Wrote SEO-optimized online catalog copy for hundreds of home entertainment products, which encompassed flat panel TVs, Blu-ray disc players, radios, multi media projectors, home theater equipment and related merchandise. Used a proprietary writing and editing system developed in-house.

Freelance Writer

Confidential

For the New York Power Authority designed and wrote manuals, templates and job aids in Word that included Visio illustrations. They were to document NYPA's transition to SAP CCS. Wrote promotional copy for The Great Russian Water Circus, which opened in New York in September 2009. Edited a PowerPoint presentation and wrote SEO content for the website of the adver tising agency Ludvik Partners. Wrote SEO copy as a freelance editor for eHow.com. Wrote a bio for Jenna Rubenstein, a rising music industry executive who was the music supervisor for Full Moon, her first feature film.

Director of Technical Communications

Confidential

Created the documentation suite for a system that allows telephone and cable companies to provide next generation integration of voice mail, email, faxing and so on. Created training courses using Word and PowerPoint. Created schematics using Visio. Proofread marketing and sales presentations. Created an online company style guide. Moved company toward single-sourced documentation. Created help system with RoboHelp.

Senior Technical Writer

Confidential

• Developed a documentation suite for a secure forms processing system. The system was delivered to its first customer, the Bureau of Land Management, in October of 2003. The documentation includes:
• Two online Web-based help systems developed in RoboHelp X4.
• Four manuals for system administrators and developers.
• A classroom-delivered training class for the agency's 16,000 end users developed in PowerPoint with an Instructor's Guide created in Word.
• A classroom-delivered training class for developers who convert paper forms to their electronic equivalents developed in PowerPoint with an Instructor's Guide created in Word.
• A two page quick reference guide cheat sheet for end users of the system. Also created an online company style guide for the company's intranet.

Freelance Writer

Confidential

Assignments completed during this period included creating a course for Bristol-Myers Squibb on compliance with 21 CFR Part 11, which governs the use of electronic records and signatures in the pharmaceutical industry. Topics covered include system validation, Form 482, Form 483, FDA Warning Letters, GxP GMP, GLP, GCP , IQ, OQ, PQ and SOPs. Also worked as an entertainment editor, columnist and theater critic for the Surf City, NJ Beachcomber and SandPaper, published by Catamaran Media. Continued as a theater critic through the summer of 2007. Provided public relations counsel to Ciccone, Gotthold Koseff, certified public accountants.

Senior Technical Writer

Confidential

• Independent 1099 contractor then W2 employee
• Cybertel was a developer of a universal communications UC system that ran on Windows NT and Sun Solaris.
• Developed system administration manuals for both the NT and Solaris versions of the product, an end-user guide, brochure copy and the copy for a Flash presentation for the company's Web site. Created and maintained diagrams using MS Visio. Developed online help using RoboHelp. Reported to the Director of Quality and Information Services.

Earlier Work

• Developed and taught Web development courses for the New Jersey Institute of Technology three assignments for Bristol-Myers Squibb as VP of Computer Coach of Boca Raton trained more than 10,000 people in Mac OS and Windows applications and developed most of the company's courses as the reviews editor and a columnist for Computer Reseller News mentored freelancers and worked with and improved relations with an outside lab.
• In this context understand means having a simple working knowledge through the documenting of systems, hands on use, self-study or other experience from the perspective of a technical writer or end user. I am not an engineer, programmer or system administrator and do not mean to imply that I have the comprehensive knowledge one would expect of such.