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Director Of Technical Communications, Release Manager, Scrum Master Resume

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San Francisco, CA

SUMMARY:

I’m seeking an opportunity that lets me use all of my skills to provide excellent educational materials for any learner. I deliver solid technical documentation, effective live training, engaging presentations, and entertaining and edifying video.

SKILLS:

Proficient with: word processing, graphics, animation, audio/visual, database and spreadsheet software on Windows and Macintosh. Substantial video production skills, including use of camera, lighting, sound, and editing equipment.

Proficient with: HTML, Javascript, Markdown, reStructured Text, Markdown, Docbook/DITA, structured authoring, and content management. Intermediate Java programming skills. Working knowledge of UNIX.

EXPERIENCE:

Confidential, San Francisco, CA

Director of Technical Communications, Release Manager, Scrum Master

Responsibilities:

  • Lead writer for MapD Immerse, a data visualization tool that runs atop a database designed to run on Graphics Processing Unit cards.
  • I also create a series of vlog posts in a YouTube list entitled Really Cool, Really Fast, demonstrating practical applications of our data analytics platform.
  • Currently filling a leadership gap by acting as Agile Scrum Master and Release Manager.
  • I monitor and report on our daily activities to ensure we adhere to a regular release cadence.

Confidential, Palo Alto, CA

Senior Technical Writer

Responsibilities:

  • Lead writer for Kafka, a utility for streaming information from a variety of sources and storing them in serialized format for later analysis.
  • Created online documentation, samples, and instructional video.
  • Revamped existing installation documentation for accuracy and simplicity, saving significant time and money for our support services.
  • Streamlined and documented our internal release notes process to improve efficiency for all writers on the team.

Confidential, Palo Alto, CA

Senior Technical Writer

Responsibilities:

  • Lead writer for the Confidential Operations Manager Software Development Kit, focusing on Java extensions to Confidential Operations Manager.
  • Documented the development process for adapters that receive and process statistical data from third - party products to predict and diagnose performance issues on virtual machines in cloud applications.

Confidential, Mountain View, CA

Technical writer

Responsibilities:

  • I filled a multifaceted role comprising product management, technical writing, technical training, and product demonstrations for the Altus suite of products.
  • Populated the public Javadocs, created a developer tutorial, an introductory video and whitepaper overview.

Confidential, Pleasanton, CA

Principal Technical Writer

Responsibilities:

  • Lead writer on technical references for developers and system administrators.
  • Created sample document management applications using Java, Javascript, and XML.
  • Wrote and delivered internal live training on the Iterative Development Process for Confidential locations worldwide.
  • Created a series of narrated PowerPoint whitepapers for our customer-facing developer site.

Confidential, San Francisco, CA

Test Item Editor / Form Coordinator

Responsibilities:

  • Created and edited high school proficiency test items.
  • Managed a team of four proofreaders, providing quality assurance for standardized test forms.

Confidential, Redwood Shores, CA

Principal Product Manager

Responsibilities:

  • Wrote sample Java applications, whitepapers and tutorials to help internal and external consumers understand administration and database development tasks.
  • Prepared and delivered customer presentations and marketing collateral.
  • Coordinated with developers to identify and prioritize product enhancements.
  • Mentored others in the group on presentation and documentation skills.

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