Director Of Technical Communications, Release Manager, Scrum Master Resume
San Francisco, CA
SUMMARY:
I’m seeking an opportunity that lets me use all of my skills to provide excellent educational materials for any learner. I deliver solid technical documentation, effective live training, engaging presentations, and entertaining and edifying video.
SKILLS:
Proficient with: word processing, graphics, animation, audio/visual, database and spreadsheet software on Windows and Macintosh. Substantial video production skills, including use of camera, lighting, sound, and editing equipment.
Proficient with: HTML, Javascript, Markdown, reStructured Text, Markdown, Docbook/DITA, structured authoring, and content management. Intermediate Java programming skills. Working knowledge of UNIX.
EXPERIENCE:
Confidential, San Francisco, CA
Director of Technical Communications, Release Manager, Scrum Master
Responsibilities:
- Lead writer for MapD Immerse, a data visualization tool that runs atop a database designed to run on Graphics Processing Unit cards.
- I also create a series of vlog posts in a YouTube list entitled Really Cool, Really Fast, demonstrating practical applications of our data analytics platform.
- Currently filling a leadership gap by acting as Agile Scrum Master and Release Manager.
- I monitor and report on our daily activities to ensure we adhere to a regular release cadence.
Confidential, Palo Alto, CA
Senior Technical Writer
Responsibilities:
- Lead writer for Kafka, a utility for streaming information from a variety of sources and storing them in serialized format for later analysis.
- Created online documentation, samples, and instructional video.
- Revamped existing installation documentation for accuracy and simplicity, saving significant time and money for our support services.
- Streamlined and documented our internal release notes process to improve efficiency for all writers on the team.
Confidential, Palo Alto, CA
Senior Technical Writer
Responsibilities:
- Lead writer for the Confidential Operations Manager Software Development Kit, focusing on Java extensions to Confidential Operations Manager.
- Documented the development process for adapters that receive and process statistical data from third - party products to predict and diagnose performance issues on virtual machines in cloud applications.
Confidential, Mountain View, CA
Technical writer
Responsibilities:
- I filled a multifaceted role comprising product management, technical writing, technical training, and product demonstrations for the Altus suite of products.
- Populated the public Javadocs, created a developer tutorial, an introductory video and whitepaper overview.
Confidential, Pleasanton, CA
Principal Technical Writer
Responsibilities:
- Lead writer on technical references for developers and system administrators.
- Created sample document management applications using Java, Javascript, and XML.
- Wrote and delivered internal live training on the Iterative Development Process for Confidential locations worldwide.
- Created a series of narrated PowerPoint whitepapers for our customer-facing developer site.
Confidential, San Francisco, CA
Test Item Editor / Form Coordinator
Responsibilities:
- Created and edited high school proficiency test items.
- Managed a team of four proofreaders, providing quality assurance for standardized test forms.
Confidential, Redwood Shores, CA
Principal Product Manager
Responsibilities:
- Wrote sample Java applications, whitepapers and tutorials to help internal and external consumers understand administration and database development tasks.
- Prepared and delivered customer presentations and marketing collateral.
- Coordinated with developers to identify and prioritize product enhancements.
- Mentored others in the group on presentation and documentation skills.