Sr. Associate Technical Writer Resume
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SUMMARY:
- Proficient in use of MS Office applications.
- Familiar with HTML, XML, DITA, Python, CSS, C++ and Linux computer languages.
- Knowledge of JIRA and Bugzilla work tracking systems.
- Excellent writer and researcher.
- Able to communicate concepts and instruct individuals and groups through oral presentations and written materials.
- Able to manage staffs and oversee work of others.
- Proficient in French.
WORK HISTORY:
Confidential
Sr. Associate Technical Writer
Responsibilities:
- Worked closely with development, customer support, product management, and various other teams to develop high - quality documentation for a targeted audience.
- Drafted, edited, and published content for release notes on a weekly basis.
- Maintained content for multiple products simultaneously, learned the Workday products, and worked as an integral part of the Release Notes team.
- Prepared content for online delivery.
Confidential
Quality Assurance Engineer
Responsibilities:
- Tested and ensured the quality of the company’s products.
- Maintained and updated the test suites and cases.
- Updated the written documentation on various products.
- Provided detailed information to Project managers and Engineers regarding the maintenance and quality of applications.
- Communicated ideas between the application development and business teams.
Confidential
Graduate Assistant
Responsibilities:
- Edited and proofread students’ written assignments.
- Graded and proctored examinations.
- Provided detailed lectures on California and Civil War histories.
- Aided in research efforts and provided opinions on Professor’s written work.